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USM Popular Queries - Fri, 2017-04-21 11:00

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USM Popular Queries - Thu, 2017-04-20 17:00

Networkmaine Maintenance - ITS Orono Apr 23, 2017

Outages - Thu, 2017-04-20 13:26
Where: ITS Orono
When: Apr 23, 2017 6AM
Expected Duration: 3hrs
Scope: MSLN mail server (mail.msln.net)

Summary:
We are replacing the MSLN Mail server with an up to date VM running CentOS 7. During the upgrade, mail.msln.net will not be available. This means tha IMAP/POP and web mail hosted by Network Maine for MSLN sites will not be available. [...]

Re: US:IT Maintenance - Orono April 23rd, 2017 - CAS & Shibboleth System Updates

Outages - Wed, 2017-04-19 13:21
This work will have to be rescheduled due to work scheduled by our
networking group which has a higher priority.

On Wed, Apr 19, 2017 at 10:08 AM, Drew Northup wrote:
> Where: ITS Orono
> When: 5:00 AM - 10:00 AM
> Expected Duration: Downtime less than 20 minutes, most likely around
> 6:30 AM, but earlier if at all possible.
>
> Summary: Apply core system software updates requiring a reboot.
>
> Scope: All services using CAS and Shibboleth for SSO, including but
> not limited to the following.
>
> MyCampus Portals, some Library web [...]

US:IT Maintenance - Orono April 23rd, 2017 - CAS & Shibboleth System Updates

Outages - Wed, 2017-04-19 10:08
Where: ITS Orono
When: 5:00 AM - 10:00 AM
Expected Duration: Downtime less than 20 minutes, most likely around
6:30 AM, but earlier if at all possible.

Summary: Apply core system software updates requiring a reboot.

Scope: All services using CAS and Shibboleth for SSO, including but
not limited to the following.

MyCampus Portals, some Library web applications (UM and state-wide),
Google Apps, System-wide support desk Ticket Submission form, IWMS,
Request Tracker, NOC Apps, Mailwatch, InCommon Service Providers not
otherwise listed, DCIM, HireTouch (for all campuses), FluidReview,
Blackboard, EAB, Video Conference Reservation System, eXplorance Blue,
US:IT Splunk, JIRA / Confluence [...]

Networkmaine Maintenance - USM - Portland - Various buildings Apr 23, 2017

Outages - Wed, 2017-04-19 09:48
Where: USM - Portland - Various buildings
When: Apr 23, 2017 7am
Expected Duration: 3hrs
Scope: Loss of connectivity for several buildings

Summary:
Switches need upgrades and slight maintenance in the following buildings:
Wishcamper,25bedford, Law, 92 and 94 bedford.

These upgrades/modifications will cause the majority of Exeter street buildings, Bedford street buildings, and 25 bedford to lose connectivity during this period. Expected downtime should be less than 1hr. [...]

Networkmaine Maintenance - UMA-Bangor Apr 23, 2017

Outages - Wed, 2017-04-19 08:31
Where: UMA-Bangor
When: Apr 23, 2017 7a
Expected Duration: 1hr
Scope: Legacy Wireless

Summary:
During the maintenance we will be swapping a switch in MPBN. This will cause all legacy wireless on the Bangor campus to be unavailable during the window.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - UM Neville Apr 23, 2017

Outages - Wed, 2017-04-19 08:20
Where: UM Neville
When: Apr 23, 2017 6:00AM
Expected Duration: 2hrs
Scope: UM Neville

Summary:
Uplinks in Neville BDF will be moved back to switch 1.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Re: Networkmaine Maintenance - Bangor Campus Apr 19, 2017

Outages - Wed, 2017-04-19 07:54
This maintenance has been completed.

On Mon, Apr 17, 2017 at 10:02 AM, Lucas Wood wrote:

> Where: Bangor Campus
> When: Apr 19, 2017 5a
> Expected Duration: 1hr
> Scope: Lewiston,Acadia, and Bangor Hall
>
> Summary:
> We will be changing the uplink connection for Lewiston hall and
> swapping out UPS's in Bangor and Acadia Hall. Each building will see brief
> disruptions in network connectivity during the maintenance.
>
> Networkmaine Contact Info:
> NOC 581-3587
>
> Local/Campus Contact Info during this window of work:
> NONE / Unknown at this time
>

Networkmaine Maintenance - ITS Orono Apr 18, 2017

Outages - Tue, 2017-04-18 18:03
Where: ITS Orono
When: Apr 18, 2017 6AM
Expected Duration: 1hr
Scope: NameD

Summary:
Replacing NameD with a new VM. This will briefly affect Self Registration and MSLN MRTG graphs.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Sodexo serves mixed reviews on college campuses

USM Free Press News Feed - Tue, 2017-04-18 15:59

By: Johnna Ossie, News Editor

In 2016, the University of Maine System gave its five-year dining services contract to French multinational corporation Sodexo. According to Buster Neel, interim chief business officer at USM, Sodexo was the best decision financially for the university.

General Manager Tadd Sloane oversees all of the Sodexo operations at USM and at UMaine Augusta. Sloane explained some of the corporation’s goals on campus, which have been to bring in more local foods and be involved in local community hunger initiatives.

At USM Sodexo has worked with the local Boys and Girls Club and the Husky Hunger Initiative. They have also promised to bring more Maine produce to campus dining. So far throughout the Maine campuses Sodexo has purchased over 17 percent of its produce locally. Sodexo employs 117 employees across the Portland, Gorham and Lewiston-Auburn campuses.

According to Sloane, the company is able to get food from several dozen Maine farms through the distributor Native Maine, including Lakeside Farm in Newport. The company also gets its dairy products from Oakhurst, located behind the Woodbury Campus Center.

Sodexo has business ties with Starbucks and suggested bringing the coffee shop to Glickman Library. Neel says Starbucks was chosen as a result of student, staff and faculty interest, but it was Sodexo who originally proposed bringing a Starbucks to campus. Neel also said that right now the coffee stand in Glickman is not technically a Starbucks, but simply Sodexo serving Starbucks coffee.

Sloane believes that product fatigue was the reason for not choosing Coffee by Design for the library.

“Currently, we have eight or nine locations serving Coffee by Design…we hear that students are looking for some variety,” he said. He confirmed that Sodexo offered Starbucks as a potential business to come to campus.

Though Sodexo at USM is working to maintain community involvement, the business is not without its share of corporate controversy. In 2005, the company paid out 80 million dollars in a racial discrimination lawsuit filed by thousands of the company’s Black employees. The employees claimed that they did not receive promotions because of racial discrimination and that a segregated work environment was being fostered.

In 2003, the company was forced to suspend distribution of all frozen beef products due to horse DNA being discovered in various meats.

According to a 2016 article from Medium, until 2001, Sodexo owned a large amount of stock in the Corrections Corporation of America (CCA), a corporation that owns over half of all private prisons in the United States. After pressure from students at Pomona College, the company dropped its CCA shares but continues to manage over 100 private prisons abroad. These are located in countries including Belgium, Chile, France, Italy, the Netherlands and Spain. The company also manages prisons and immigrant detention centers throughout the United Kingdom.

One of the company’s prisons is HMP Northumberland, Britain’s seventh largest jail. The prison was recently the target of BBC undercover journalism which reported that within the prison, drug sales, security breaches and weaponry were commonplace, and that there was a general sense of “chaos.”

At Scripps College in Southern California, students have started a campaign, “Drop Sodexo,” demanding their school drop the caterer. Leah Shorb, a member of the group and first-year student at Scripps, provided a statement from the Drop Sodexo campaign.

“Students have been actively organizing…to pressure the Scripps administration to terminate the facilities and dining services contracts with the corporation. Sodexo is one of the largest corporations in the world that services institutions such as prisons, schools and universities, assisted-living facilities, hospitals, government agencies, military bases, and others,” the group wrote. “It is infamous for its host of civil rights abuses, exploitative labor policies, neoliberalism, anti-unionism, substandard food quality, violations of food safety, environmental destruction, racial discrimination, major class-action lawsuits, ownership of over 100 private prisons abroad, and much more.”

The group has organized a boycott and continues to work to get Sodexo dropped as the school’s food provider.

“Our focus is…how do we serve our students best, that’s the whole key and clearly Sodexo presented the best proposal,” said Neel. When asked for USM’s stance on Sodexo’s controversies, Neel said the university does not have a position.

 

Starbucks in Glickman has ties to university dining services

USM Free Press News Feed - Tue, 2017-04-18 15:53

While a Starbucks in the Glickman Library may seem like an exciting new addition to campus, the service fails to provide a full assortment of options. Sodexo, USM’s food provider, was chosen because they presented the best offer and the highest capital amongst competition. Many of the statements by USM officials about the Starbucks’ success differ greatly from the perspectives of students on campus.

Sodexo, which has business ties with Starbucks, made the suggestion of bringing a Starbucks coffee shop to Glickman. According to Buster Neel, the decision was made after hearing strong student, faculty and staff interest.

The Starbucks in the library is not a full-service location, and offers only coffee and snacks. The initial installation cost, according to Neel, was around $20,000–$25,000. The contract started on July 1, 2016, and will continue through June 30, 2021. It is renewable for five additional one year terms by USM.

According to an article by the Free Press published in March, “The money is pulled from a one-million-dollar contract between USM and Sodexo,” so in the first two years of the contract, there is this much money available for “university renovations through Sodexo.”

Neel explained that changes will come to the Starbucks in the summer, after the university begins running water lines to the Starbucks location in order to meet health department requirements for speciality drinks. He said that during this time, various quotes on pricing for Starbucks installations will come in.

“[Sodexo] can have a Starbucks operation or we can just serve Starbucks coffee instead. It’s much more expensive to have a full fledge Starbucks,” said Neel. “By the fall semester, students, faculty and staff will be able to get a lot more than they’re getting now.”

The current plan is to see what summer brings. Otherwise, future goals aim to completely redo the whole first floor of the Glickman Library so that the Starbucks location will be closer to the entrance and exit doors.

“One of the things I know that the director of the library wants to do is get students in the building,” said Neel, speaking for David Nutty. “The long-term goal is to have a strong gathering place for individual and group study, as well as a charging station. But that takes money, and that takes time.”

All six institutions in the UMaine system now have a contract with Sodexo. Neel explained that this was a system-level decision to go out and re-bid. He noted that three bids came in back: Sodexo, Aramark and local individuals in the state.

“After looking at all the financial components, the service component and so forth, the collective wisdom of the system showed that Sodexo provided the best offer,” said Neel. “These local individuals couldn’t come up with the capital or a price point that was competitive. A lot of what we’re trying to do is not only provide better service but keep the costs down too.”

According to Tadd Sloane, general manager of Sodexo operations at USM and UMaine Augusta, product fatigue was a big reason for not choosing Coffee By Design for the library, one of USM’s current local coffee options, which is offered in the Woodbury Campus Center, the Luther Bonney Snack Station and on the Gorham campus.

“Currently, we have eight or nine locations serving Coffee By Design…” he said.“We hear that students are looking for some variety.” He confirmed that Sodexo offered Starbucks as a potential business to come to campus.

Since the initial excitement of the Starbucks installation, students interviewed by the Free Press have expressed a huge disinterest in and dissatisfaction with the new addition to Glickman. Senior history major Jessica Vogel stated that while it is nice to have decent coffee available, calling it a Starbucks at all is not the right label when considering how little it offers.

“I think if you’re gonna have a contract [between Sodexo and USM] that costs so much, there are a lot of local shops that have great products,” she said. “If students could form partnerships with those kind of companies, it’s much more beneficial.”

Neel explained that after establishing rates and working with Sodexo to provide students what they need, USM gets as close to “breaking even” as possible. He explained that USM spends 3 million on meal plans through Sodexo, and that USM turns around and charges students for these meal plans. He also stated that Sodexo has catering, which USM gets a sales commission on. This extra income, he said, is “for the most part” put back into the dining operation.

“I think we don’t necessarily try to make this a profit operation for us, obviously Sodexo has to make a profit, but our main concern is to try to offer products to the student at a reasonable price,” he said. “The surveys that have come out so far have a pretty high rating of satisfaction. At this point the students are, overall pleased with us.”

Sophomore social work major Samia Ali disagrees with Neel’s statements, saying that the costs of items in the Starbucks are too expensive, so she has never purchased any product at this location.

“The costs could be a lot cheaper than they are now,” said Ali. “It shouldn’t cost so much. A lot of people like their coffee but as students it is hard for us to afford.”

In March of this year, senior psychology major Brent Shabnore told the Free Press that he thinks the Starbucks addition makes a lot of sense for the university. He explained his liking for its convenient location, noting that you “can’t have a library without a coffee [shop] at the bottom of it,” saying that it’s “basic economics.”

When addressed with several Sodexo controversies, which include allegations of providing low-paying wages, owning private prisons and finding horse meat DNA in food, Neel stated that the decision was made without “getting into the political side of things.” He continued by explaining the importance of satisfying students.

“I think the committee went about this with what’s best for our students, providing the needs that we have. We haven’t had any comments on controversy at this point,” he said. “It’s never gonna be perfect, there is no such thing as that.”

Some information in this article was collected by Johnna Ossie, News Editor of the Free Press.

LePage to visit USM: President Cummings’ office picks up the cost

USM Free Press News Feed - Tue, 2017-04-18 08:15

By: Sarah Tewksbury, Free Press Staff

The USM chapter of Young Americans for Freedom (YAF) has invited Gov.Paul LePage to speak at Hannaford Hall on Tuesday, April 18 at 6 p.m. According to the USM YAF Facebook event page, LePage will be speaking about four different areas: “the budget, tax policy, welfare reform, and energy policy.” Ben Bussiere, the chairman for YAF, titled the event, “Making Maine Great.”

“The purpose of the governor’s visit is to inform students and community members about issues regarding the state of Maine,” Bussiere said. “I am hosting this event so people can be educated and informed on these key issues in our state. I also am hosting this event so community members and students can ask Gov. LePage questions that are important to them.”

Bussiere has been planning to invite LePage to speak since the fall semester. LePage, who has not been to Portland for a forum since 2015, will spend 45 minutes discussing current and future Maine policy topics, which will then be followed by a 15-minute Q&A period.

Since the beginning of the semester, the YAF group has attracted a considerable amount of attention due to controversial incidences. In February, YAF hosted an event where Maine State Rep. Larry Lockman discussed an immigration bill he was planning to sponsor. The event was protested and caused disagreement and discussion among USM administrators.

Increased publicity for the group has allowed for the USM community to become involved in the events YAF has sponsored. Though attention has not necessarily been positive, students say the presence of the small group has been felt on the Portland campus.

“I think it has negatively affected campus. It’s really stressful to have [Bussiere] and [YAF] host events, especially because it’s very clear that he’s hosting events with politicians who are controversial and far-right leaning such as Gov. LePage and Rep. Larry Lockman,” said Emma Donnelly, a sophomore social work major at USM. “He’s bringing politicians that spread hate rhetoric and make students feel unsafe, namely our queer, trans, immigrant and Muslim students and our students of color.”

Some students feel like tension has increased on campus because of the open presence of the group. Though YAF has experienced contention during the recent months, USM continues to support the presence of the group on campus. In an attempt to be fair and respectful to the public official visiting campus Tuesday, President Cummings has initiated that the President’s Office pay the rental fee for Hannaford Hall. Bob Stein, executive director of Public Affairs and Marketing, spoke about the cost of renting Hannaford Hall.

“Because Gov. LePage is a public official, USM picks up the cost of the rental,” Stein said. “He’ll be bringing his own security detail, but to compensate, we might be bringing in more security presence.”

Though Stein originally said USM pays for public officials to come to campus and does not charge student groups, such as YAF, for the cost, Elizabeth Morin, the director of Conference Services, has a different perspective. According to Morin, the cost of hosting LePage would be $900 and would cover a half-day rental. She also said that USM does not cover the cost of events for public officials. Upon further questioning, the office of the Conference Services referred Free Press staff back to Stein.

Following up on his initial comments, Stein detailed more clearly why USM has covered the cost of Hannaford Hall.

“The President’s Office has paid the cost of Hannaford Hall. President Cummings feels that when a statewide officeholder comes to USM, we should not charge a fee,” Stein wrote. “We recently did the same when Senator King held a town hall in Hannaford Hall regarding the nomination of Neil Gorsuch for the Supreme Court.”

The inconsistencies between administrative offices’ interpretation of the rules and protocols did not go unnoticed.

“President Cummings plans a university review of our guidelines on rental of space and security costs,”  Stein said. “He feels we have not been consistent in the past with enforcing our guidelines, and is also uncomfortable with some specific guidelines on the cost of security.  He wants USM to develop clearer guidelines that will be consistently enforced.”

Networkmaine Maintenance - Bangor Campus Apr 19, 2017

Outages - Mon, 2017-04-17 10:02
Where: Bangor Campus
When: Apr 19, 2017 5a
Expected Duration: 1hr
Scope: Lewiston,Acadia, and Bangor Hall

Summary:
We will be changing the uplink connection for Lewiston hall and swapping out UPS's in Bangor and Acadia Hall. Each building will see brief disruptions in network connectivity during the maintenance.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

patriots day

USM Popular Queries - Mon, 2017-04-17 10:00

Re: Networkmaine Maintenance - UM Apr 16, 2017

Outages - Sun, 2017-04-16 08:04
Completed, continuing to monitor for additional link flaps.

On Wed, Apr 12, 2017 at 7:40 PM, Jason McDonald wrote:

> Where: UM
> When: Apr 16, 2017 5:00AM
> Expected Duration: 3hrs
> Scope: Neville Hall
>
> Summary:
> Swapping an optical module in the Neville IDF will result in less
> than a minute of downtime for some classrooms and offices. It will then be
> monitored for three hours. Extra steps may be taken if instability remains.
>
> Networkmaine Contact Info:
> NOC 581-3587
>
> Local/Campus Contact Info during this window of work:
> [...]

husky day of service

USM Popular Queries - Fri, 2017-04-14 10:00

oep

USM Popular Queries - Fri, 2017-04-14 10:00

black board

USM Popular Queries - Fri, 2017-04-14 10:00

orientation

USM Popular Queries - Fri, 2017-04-14 10:00

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