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Networkmaine Maintenance - Orono & Portland Dec 30, 2015

Outages - Fri, 2015-12-18 09:09
Where: Orono & Portland
When: Dec 30, 2015 5:00 AM
Expected Duration: 1hr
Scope: Video conferencing services

Summary:
MCU2.networkmaine.net's IP address will change to accommodate Data Center network changes.
Orono and Portland VCS appliances will become virtual machines in order to upgrade vcs software in the future as appliance support ends.

Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Re: Networkmaine Maintenance - USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE *** Dec 16, 2015

Outages - Wed, 2015-12-16 05:14
Fiber repairs were completed successfully. Gorham data and voice operations
are back to normal.

--Brandon

On Friday, December 11, 2015, Brandon Glenn wrote:

> Where: USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE ***
> When: Dec 16, 2015 4 AM
> Expected Duration: 3hrs
> Scope: All voice and data services in Gorham
>
> Summary:
> Time Warner has found another bad splice in the fiber that
> services Gorham. They will repair the splice, starting at 4 AM and should
> be done by 6AM. I have the window extended to 7AM in case there are
[...]

ITS Maintenance - Orono December 20th, 2015 - UMS Website Hosting

Outages - Tue, 2015-12-15 16:39
Where: ITS Orono When: 5:00 AM - 10:00 AM
Expected Duration: Most likely less than 20 minutes, targeting the
6AM to 7AM timeframe
Scope: Websites on lv-o-umsweb0.its.maine.edu,
lv-o-umsweb1.its.maine.edu, & pkd.its.maine.edu
www.maine.edu
learn.maine.edu
think.maine.edu
thinkmissionexcellence.maine.edu
libguide.usm.maine.edu
www.umsriseup.maine.edu
websandbox.its.maine.edu
peoplesearch.maine.edu

Summary: Core system updates are available and will be put into place.
Reboot required.

ITS/Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - Orono Dec 23, 2015

Outages - Tue, 2015-12-15 15:21
Where: Orono
When: Dec 23, 2015 5:00AM
Expected Duration: 1/2hr
Scope: UMS Wireless

Summary:
802.11b support will be disabled system-wide. As of Dec 15 2015 there were no known 802.11b clients left in the system. Clients will be momentarily disassociated but should rejoin the network within a few seconds.

Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

finals

USM Popular Queries - Tue, 2015-12-15 11:01

scholarships

USM Popular Queries - Tue, 2015-12-15 11:01

Re: Networkmaine Maintenance - Orono Dec 16, 2015

Outages - Mon, 2015-12-14 11:15
This has been pushed back to Dec. 20.

On Mon, Dec 14, 2015 at 11:03 AM, Jason McDonald wrote:

> Where: Orono
> When: Dec 16, 2015 5:00 AM
> Expected Duration: 1hr
> Scope: Orono Campus
>
> Summary:
> Wireless controllers on the Orono campus will be rebooted for
> configuration, Cisco bug workaround. Wireless service will be
> intermittently available between 5:00 AM and 6:00 AM.
>
> Networkmaine Contact Info:
> NOC 561-3587
>
> Local/Campus Contact Info during this window of work:
> NONE / Unknown at this time
>

Networkmaine Maintenance - Orono Dec 16, 2015

Outages - Mon, 2015-12-14 11:03
Where: Orono
When: Dec 16, 2015 5:00 AM
Expected Duration: 1hr
Scope: Orono Campus

Summary:
Wireless controllers on the Orono campus will be rebooted for configuration, Cisco bug workaround. Wireless service will be intermittently available between 5:00 AM and 6:00 AM.

Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Re: US:IT Maintenance - Orono December 13th, 2015 - CAS SSO

Outages - Sun, 2015-12-13 07:45
Work was delayed somewhat, but appears to have been successful.

On Wed, Dec 9, 2015 at 7:00 PM, Drew Northup wrote:
> Where: ITS Orono
> When: 5:00 AM - 10:00 AM
> Expected Duration: Downtime less than 15 minutes, most likely around
> 6:30 AM, but earlier if at all possible.
>
> Scope: All services using CAS and Shibboleth for SSO, including but
> not limited to the following.
>
> MyCampus Portals, some Library web applications (UM and state-wide),
> Google Apps, System-wide support desk Ticket Submission form, IWMS,
> Request Tracker, NOC Apps, Mailwatch, InCommon [...]

Networkmaine Maintenance - USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE *** Dec 16, 2015

Outages - Fri, 2015-12-11 10:59
Where: USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE ***
When: Dec 16, 2015 4 AM
Expected Duration: 3hrs
Scope: All voice and data services in Gorham

Summary:
Time Warner has found another bad splice in the fiber that services Gorham. They will repair the splice, starting at 4 AM and should be done by 6AM. I have the window extended to 7AM in case there are complications. Thanks for your understanding as we work with Time Warner to resolve these critical fiber issues. [...]

US:IT Maintenance - Orono December 13th, 2015 - CAS SSO

Outages - Wed, 2015-12-09 19:00
Where: ITS Orono
When: 5:00 AM - 10:00 AM
Expected Duration: Downtime less than 15 minutes, most likely around
6:30 AM, but earlier if at all possible.

Scope: All services using CAS and Shibboleth for SSO, including but
not limited to the following.

MyCampus Portals, some Library web applications (UM and state-wide),
Google Apps, System-wide support desk Ticket Submission form, IWMS,
Request Tracker, NOC Apps, Mailwatch, InCommon Service Providers not
otherwise listed, DCIM, HireTouch (for all campuses), FluidReview [...]

Networkmaine Maintenance - Orono Dec 13, 2015

Outages - Wed, 2015-12-09 11:53
Where: Orono
When: Dec 13, 2015 12:00
Expected Duration: 8 hours
Scope: UM Emergency Responder

Summary:
Will be performing maintenance on UM's Cisco Emergency Responder servers. Minimal downtime is expected.

Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - USM,UMPI,UMA,DMC,UMM Dec 09, 2015

Outages - Tue, 2015-12-08 15:58
Where: USM,UMPI,UMA,DMC,UMM
When: Dec 09, 2015 5:00AM
Expected Duration: 2hrs
Scope: Wireless@USM,UMPI,UMA,DMC,UMM

Summary:
Wireless@USM,UMPI,UMA,DMC,UMM will be unavailable intermittently between 5:00 AM and 7:00 AM. USM will have a planned outage lasting for about an hour in that time frame due to replacement for hardware that failed on 12/6. The other campuses are not at risk for the type of failure that occurred at USM. [...]

financial aid

USM Popular Queries - Tue, 2015-12-08 09:01

Networkmaine Maintenance - USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE *** Dec 09, 2015

Outages - Mon, 2015-12-07 14:22
Where: USM, Portland and Gorham Campuses *** EMERGENCY MAINTENANCE ***
When: Dec 09, 2015 5 AM
Expected Duration: 2hrs
Scope: All wireless services at Portland and Gorham campuses

Summary:
We will be replacing a failing wireless controller that services all wireless for USM's Portland and Gorham campuses. The maintenance is expected to take less than an hour, however we are reserving a 2 hour block in the event of issues. Please plan accordingly. [...]

Networkmaine Maintenance - UMA, Augusta *** EMERGENCY MAINTENANCE *** Dec 08, 2015

Outages - Mon, 2015-12-07 14:18
Where: UMA, Augusta *** EMERGENCY MAINTENANCE ***
When: Dec 08, 2015 7 AM
Expected Duration: 1/2hr
Scope: Voice Services

Summary:
We will need to move telephone equipment to a different power source, due to equipment failure. This will result in a brief voice services outage, no more than 30 minutes. Thanks.

Networkmaine Contact Info:
NOC 561-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Re: Portland Wireless Unexpected Outage

Outages - Sun, 2015-12-06 13:04
Update: service was restored at around 12:30PM; caused by bad hardware.

On Sun, Dec 6, 2015 at 6:47 AM, Jason McDonald wrote:

> During routine maintenance one of the end-of-life Portland wireless
> controllers failed to reboot successfully. Currently looking into
> workarounds.
>
> --
> Jason McDonald
> Network Engineer I
> Networkmaine, University of Maine System
> 1-207-561-3535
>

Re: ITS Maintenance - Orono December 6, 2015 - MSLN Webhosting

Outages - Sun, 2015-12-06 08:46
Maintenance complete.

On Thu, Dec 3, 2015 at 4:32 PM, Drew Northup wrote:
> Where: ITS Orono When: 5:00 AM - 7:00 AM
> Expected Duration: most likely less than 20 minutes
> Scope: webhost.msln.net (scrane.msln.net), home of most of the MSLN
> websites we host.
>
> Summary: Core system updates are available and will be put into place.
> Virtual Hardware will also be upgraded.
> Reboot required.
>
> ITS/Networkmaine Contact Info:
> NOC 561-3587
>
> Local/Campus Contact Info during this window of work:
> NONE / Unknown at this time
>
> --
> [...]

Portland Wireless Unexpected Outage

Outages - Sun, 2015-12-06 06:47
During routine maintenance one of the end-of-life Portland wireless
controllers failed to reboot successfully. Currently looking into
workarounds.

Re: Networkmaine Maintenance - USM,UMPI,UMA,DMC,UMM,UMFK Dec 06, 2015

Outages - Sun, 2015-12-06 06:43
The rest of these were aborted due to a problem with one of the portland
controllers.

On Fri, Dec 4, 2015 at 5:19 PM, Jason McDonald wrote:

> DMC is being removed from this.
>
> On Fri, Dec 4, 2015 at 11:17 AM, wrote:
>
>> Where: USM,UMPI,UMA,DMC,UMM,UMFK
>> When: Dec 06, 2015 5:00AM
>> Expected Duration: 1hr
>> Scope: Wireless @ USM,UMPI,UMA,DMC,UMM,UMFK
>>
>> Summary:
>> Wireless controllers will be rebooted for web admin certificate
>> updates between 5AM-6AM.
>>
>> Details:
>>
>>
>> Networkmaine Contact Info during the window for this work:
>> jasonm@maine.edu
[...]

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