Health & Human Services, Enrichment, and Business and Management Enrichment Health and Human Services Business & Management

Managerial Courage

This workshop is designed to help managers and supervisors learn to confront serious ongoing behavior issues directly, truthfully, and respectfully. You will gain the courage to hold yourself and your employees accountable to high standards of performance and behavior necessary to creating a positive workplace. You will be given tools and time to practice new skills to deal with difficult behavior in the workplace. During this workshop you will:

  • Identify specific strategies for confronting disrespectful behavior
  • Discover your own unique obstacles to direct confrontations
  • Practice presence and assertiveness under pressure
  • Develop an action plan to apply new skills on the job

Participants are asked to bring to class a workplace problem situation for practicing these skills.

Judy Ringer, provides conflict resolution, team building, and communication training throughout the United States and Canada. The author of Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict, her unique workshops are based on mind/body principles from the martial art Aikido, in which she holds a black belt.

Monday, May 13, 8:30 a.m.-4:30 p.m.

Registration has ended. Please browse courses for future offerings of this course.

$195 (7 contact hours/ 0.7 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus