Health & Human Services, Enrichment, and Business and Management Enrichment Health and Human Services Business & Management

Develop an Engaged and Productive Workforce

An engaged workforce is a competitive advantage. Find out how you can influence those aspects of your culture that affect employee satisfaction and retention.

Key Topics:

  • what motivates employees and what Human Resources can do about it
  • how to conduct and make effective use of employee satisfaction surveys
  • best practices in onboarding beyond new hire orientation to ensuring a long term cultural fit
  • the impact of diversity
  • how to encourage employees to think creatively and to think like owners
  • managing conflict and performance constructively
  • how employee development activities can promote positive employee relations
  • how to recognize and respond to work and family concerns

Kay Whitmore, SPHR, is vice president for human resources and administration at Acadia Insurance Company. She has an extensive background in all aspects of HR and is also a certified trainer in Crucial Conversations.


Tuesday, February 26, 9 a.m.-4 p.m.

Registration has ended. Please browse courses for future offerings of this course.

$185 (6 contact hours/ 0.6 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus