Health & Human Services, Enrichment, and Business and Management Enrichment Health and Human Services Business & Management

Conducting Reliable Needs Assessments

This highly interactive course will help aspiring trainers learn how to conduct needs assessments and help experienced trainers refresh their skills. As trainers, we know we should assess needs, but the barriers of time, resources, and lack of know-how often get in our way. In this course, you will learn:

  • the appropriate scope and methods of a needs assessment
  • good practices for assessing the needs of individuals, groups, and organizations
  • how to conduct the 3 most critical forms of assessment: All- employee surveys, individual interviews, and focus groups
  • how to decide when training is needed and when it is not
  • how to do on-the-spot assessments
  • practical applications for using this information back at work

Michelle Winn, CPLP, SPHR, currently serves as the Director of Training for Acadia Insurance and is the only person in Maine to have successfully completed the requirements to earn the Certified Professional of Learning and Performance (CPLP) designation from the American Society of Training and Development (ASTD). In addition to earning the Senior Professional in Human Resources (SPHR) designation, she was named a Distinguished Teacher by the US Presidential Scholars Program and is a recipient of the Aegis Excellence Award from the Navy for her work designing e-learning. Michelle has approximately 20 years of experience in the field of learning and development, and she currently serves on Board of Directors for the Maine Chapter of the ASTD.

3 Tuesdays, February 25-March 11, 12:30-4:30 p.m.

Registration has ended. Please browse courses for future offerings of this course.

$295 (12 contact hours/ 1.2 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus


Class meets on 2/25, 3/4, and 3/11.