Support in Hand: Mobility, Nudges and Greater Academic Success
As learners enter and return to school in greater numbers, higher education struggles with defining and providing support and services that fit the "new traditional" and often-struggling digital age learner. At the same time, insert a changing population of time-stressed adult students, first-generation students, part-time students, and a growing population of underprepared students. All this together produces a perfect storm of unrecognized support and service needs to ensure that struggling students reach graduation.
Jill Frankfort will talk about an approach - where academic support that is time sensitive, interactive, grounded in behavioral science, and automated is delivered to students via their mobile devices – to meet such a storm. She will share lessons learned from work with students in introductory courses at the University of Washington-Tacoma, a campus of 4,300 students, that has wrestled with issues of retention since it opened in 1990. Jill will present strong outcomes that show that students respond and value such support and that students receiving such support have higher passing rates and GPAs than other students.
Wednesday, May 7th
1pm to 2:30pm
USM Portland Campus
Co-founder, Persistence Plus
Jill Frankfort is focused on helping colleges transform how
they support, engage, and motivate students to completion. Ms.
Frankfort was previously a director at Jobs for the Future where she
worked with colleges and districts to improve the educational outcomes
of low-income students. She is deeply knowledgeable about college
retention issues and success strategies, and has more than ten years
of experience as a strategy consultant and education professional. Ms.
Frankfort is the author of 100 Paid Summer Adventures for Teachers and
was selected as a Kauffman Foundation Education Venture fellow. She
received her bachelor's with honors from Brown University and a
master's in education from Wake Forest University.
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