Honors Program

Nancy Artz

Honors Program Director; Professor of Business Administration
Nancy  Artz

Office

102 Bedford St. Portland

Contact Information

Phone: 207-780-4321

"I joined Honors because it is baccalaureate education at its best!"

 EDUCATION

Ph.D. (1989), Marketing, Northwestern University
M.M. (1982), Marketing and Finance, Northwestern University
B.S. (1979), Finance, The Pennsylvania State University

AREAS OF EXPERTISE

ACADEMIC:
Consumer behavior
Marketing
Sustainability
Service quality

RESEARCH:
Consumer behavior
Marketing Communications
Market opportunity analysis
Quality management

MEDIA TALKING POINTS:
Consumer behavior

PROFESSIONAL ACTIVITIES

Before entering a doctoral program, Professor Artz worked at the John Morton Company in Chicago as a marketing consultant for Fortune 500 or equivalent firms. She has been active with the Margaret Chase Smith Quality Award as an examiner/judge for the award. She has also received a grant from NIST to study quality awards in Maine. Professor Artz has published in Global Competitiveness, Marketing Letters, Maine Business Indicators, Advances in Consumer Research, Journal of Consumer Psychology, the Annual Review of Psychology, and the Arthur Andersen & Co. Business Ethics Program Minicase Collection. She is the author/editor of the book 301 Great Customer Services Ideas, published by Inc.,1997.

USM Honors Program

The USM Honors Program is a long-time institutional member of the National Collegiate Honors Council, the professional organization devoted to honors education.

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