About our Service:
How does Ask an Advisor work?
You can contact us any time you have a question regarding your current student status or if you have a question about becoming a student, either online with chat, on your home or cell phone, by email, or just by coming to the Student Services office at USM LAC.
Who staffs this service?
Our service is staffed by our full time advisors as well as our Peer Advisors (Students specially trained in the advising area). All of our Advisors take turns covering when the service is available. Since we help both regular and potential students, there may occassionally be a slight delay in responding to your chat or IM request, but we make every effort to provide fast service to all when we are online.
Who can use Ask an Advisor?
Anyone needing the services of our advising staff may use the service. Have a question about USM LAC? Just ask!
Do you save the transcripts of chat sessions?
We regularly purge our archives of all old transcipts, though we do review these for evaluation purposes.
What is IM and how does it work?
IM stands for "Instant Message," and refers to software like AOL Instant Messenger (AIM) which can be used to have a live conversation with an advisor. To contact us, send a message from your IM software to one of our Screen Names (Buddy Names): usmlacadvising.
We have accounts on AOL Instant Messenger, Google Talk, Yahoo! Messenger and MSN Messenger, all with the same screen names (usmlacadvising). Add us to your list now!
No IM software but still want to chat online?
If you don't use IM software, you may use the embedded chat window on the Ask an Advisor portal page.
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