Management: Performance Management and Outcomes

The Coaching Role of Supervisors

Abstract: 

Article authored by Freda Bernotavicz, in  Voume 7,  no. 1, 2013 of Training and Development in Human Services, the journal of the National Staff Development and Training Association.

This article is based on an on-line module on Coaching Strategies for Supervisors that is part of a national training program funded by the Children’s Bureau/US DHHS/ACF under the National Child Welfare Workforce Institute (NCWWI), Award #90CT0145.This article is solely the responsibility of the NCWWI and does not necessarily represent the official views of the Children’s Bureau.

Publication Type: 
Journal Article
Publish Date: 
January 1, 2013

The Impact of Statewide Public Performance Reports on the Quality of Primary Care

Duration: 
1/1/2008 - 1/30/2009
Director: 
Judith Tupper
Collaborators: 
Quality Counts Maine Health Information Center (MHIC) Maine Health Management Coalition (MHMC)
Abstract: 

A recent systematic review found no studies of the impact of public performance reports on the quality of primary care. The proposed multi-method study will begin to fill that gap by exploring the relationship between health care performance reports, providers' responses to the reports, and the quality of care provided by primary care practices. Public performance reports can improve the quality of care by raising awareness among clinicians of evidence-based practices, encouraging providers to improve quality to maintain reputation and market share, directing patients to high-quality providers, or serving as the basis of pay-for-performance incentives. The study will focus on the first two mechanisms: raising awareness of evidence-based practices and encouraging providers to improve quality.

The study will explore the impact of an innovative and well-established statewide performance reporting system, The Maine Health Management Coalition

Start Date: 
Tue, 2008-01-01
End Date: 
Fri, 2009-01-30
Legacy Muskie ID: 
5 867

Tennessee Rural Hospital Patient Safety Project

Duration: 
1/1/2005 - 1/30/2007
Director: 
Judith Tupper
Principal Investigator: 
Andrew Coburn
Abstract: 

Patient safety standards and systems have been developed and conducted in large, urban hospitals and the relevance of such standards and systems for smaller, rural hospitals has not been established. The purpose of this project is to test the feasibility, cost, and impact of implementing patient safety standards in small, rural hospitals. Working with 8 hospitals in Tennessee, this project will create a sustainable infrastructure for assisting rural hospitals to implement critical safety improvements and to more toward a universal culture of safety. The resulting materials and tools will allow for broader replication in Tennessee and other states.

Project URL: 
http://www.mainecahpatientsafety.net/
Start Date: 
Sat, 2005-01-01
End Date: 
Tue, 2007-01-30
Legacy Muskie ID: 
2 807

PAN Program Evaluation

Duration: 
1/1/2006 - 1/30/2007
Collaborators: 
Maine CDC
Abstract: 

This project will consist of evaluation and data analysis activities to support the Maine Physical Activity and Nutrition Program for the Maine Center for Disease Control and Prevention. Serve as lead for planning, implementation, and evaluation of the program intervention to address obesity prevention. Coordination and implementation fo specific program evaluation activities with program staff, contractor for HMP evaluation, and key state partners.

Start Date: 
Sun, 2006-01-01
End Date: 
Tue, 2007-01-30
Legacy Muskie ID: 
3 869

Improving Access and Quality Using Volunteer Patient Navigators

Duration: 
1/1/2005 - 1/30/2007
Abstract: 

The premise of this project is that volunteer patient navigators are able to provide supportive services that empower patients to collect information to make decisions about their own care and quality of life. To the degree that patients do not question or assert control over their own
care ? and lives ? that is the degree to which they limit their own access to the best possible choices and services. These choices include the right to quality, comprehensive care based on research that supports the context as well as clinical parts of the patient?s life. Hence the outcomes we will propose address the patient?s psychosocial, decision-making, and involvement in the decision process. In this project our chief goals are to (1) increase the ability of patients with cancer to access and benefit from both clinical services and community-based supportive and information services and (2) demonstrate that trained volunteers functioning as patient navigators are able to assist patients with cancer in assuming more responsibility for ?taking care of themselves? as demonstrated by positive changes in self-efficacy, decision-making, quality of life measures, and degree of involvement in the decision process. These outcomes have been linked to improvements in clinical status. In addition, we will be looking at the volunteer processes of recruiting, screening, selecting, training, placing, monitoring, and retaining - that lead to the volunteer?s ?conversion? to assuming the role of a patient navigator.

Start Date: 
Sat, 2005-01-01
End Date: 
Tue, 2007-01-30
Legacy Muskie ID: 
2 934

Integrated Core Injury Prevention & Control Program, Year 1

Duration: 
1/1/2005 - 1/31/2006
Director: 
Barbara Poirier
Collaborators: 
Maine DHHS
Abstract: 

In 2005, the Department of Health and Human Services, (DHHS) and Muskie School jointly developed a proposal for the DHHS to enter into a five-year agreement wit the Centers for Disease Control and Prevention (CDC). The purpose of the grant is to develop a coordinated, strategic approach to reduce the incidence, and morbidity of injury through surveillance and prevention efforts. More specifically, this agreement will enable the Maine Injury Prevention Program (MIPP) to: Build a solid infrastructure for injury prevention; collect and analyze injury data; design, implement, and evaluate interventions through collaboration with partners; provide technical support and training; and reduce the burden of injury in Maine through public policy. The purpose of the one-year agreement is to fund program management to carry out the following activities: strategic, data-driven program planning and development, facilitated stakeholder involvement, technical report development using new surveillance data, grants management, technical assistance to organizations implementing injury prevention and control programs, stakeholders and staff on conducting evaluation; selecting best-practice interventions, program development (using logic models), using new injury surveillance data, reviewing progress towards project goals and objectives, and preparing and submitting reports to CDC.

Start Date: 
Sat, 2005-01-01
End Date: 
Tue, 2006-01-31
Legacy Muskie ID: 
3 053

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