Director, Quality Management Program Area Senior Research Associate
Saint Peter's College, B.A. 1971; Cornell University, Regional Planning, M.A. 1974.
Areas of Expertise: Quality systems for managed care programs, particularly for Medicaid and Medicare; medical errors and adverse events.
Research Interests: Maureen Booth is Director of the Quality Management and Improvement Program within the Institute for Health Policy and in this capacity she oversees all quality-related projects. Maureen has been providing technical assistance to the State of Maine and the New England States Consortium on the design of quality management systems for managed care programs serving the dually eligible population. In this capacity, Maureen has overseen the modification and pilot testing of the CAHPS survey instrument for administration to dually eligible older persons.
For the past five years, Maureen has also served as a fellow at the National Academy for State Health Policy (NASHP) where she has been working with HCFA on the design of quality oversight systems for both the Medicare and Medicaid programs. Recent projects that Maureen has conducted with NASHP include:
- staff support to HCFA's national Quality Care Group that oversaw the development of QISMC's set of standards and reviewer guidelines for monitoring the quality of care provided to Medicaid and Medicare beneficiaries enrolled in managed care;
- staff support to a NASHP-sponsored task force to advise HCFA in the development of safeguards for vulnerable populations enrolled in managed care as required by The Balanced Budget Act of 1997;
- conducting site visits of state-sponsored managed care programs serving children with special health care needs; and
- examination of State-based reporting systems of adverse events and medical errors.