4 Payson Smith Hall
Payson Smith Hall Portland Campus

Telecommunications, located in room 4 Payson Smith Hall on the Portland campus, provides a variety of telephone services to all residence hall students, staff and faculty. You may also obtain the USM Card; the official University of Southern Maine identification card, at the Telecommunications Office. 

REPORT telephone troubles, outages or service problems to the HelpDesk at Ext. 4029. The Helpdesk will create a ticket and send it to Telecommunications. After hours, please leave your name and phone number, location (building and room number) and a brief description of the problem.

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Work Study Students Needed
If you have questions regarding services that we offer, or questions regarding charges, please call us at (207) 780-4054.

Work Orders (RT)

Log in to Request Tracker (RT) for all work orders including, but not limited to, moving/installing phone and computer lines, installing new jacks (phone and/or data), ordering headsets, adding voice mail, making changes to menus, ordering handset/base cards and upgrading phones.

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Phone Charges