Professional Development Programs

Certificate Program in Mediation



This certificate program in mediation introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.

Previous participants include business people, attorneys, government staff and administrators, educators, counselors, team leaders, human resource professionals, therapists, realtors, and municipal officials.

Course work addresses:

  • Definition and roles of the mediator
  • Stages of the mediation process
  • Conflict diagnoses and interventions
  • Diversity and bias awareness
  • Professional standards and ethics
  • Effective communication interventions
  • Power imbalance identification and management skills

The program is highly interactive and and includes demonstrations, exercises, simulations, and role-playing.

The program is limited to 20 participants. 



This certificate program is offered during the spring term only.
This is a five day certificate program that meets 8 AM- 5 PM daily.

  • Spring 2015 (Registration for spring begins on December 1st)
    • Certificate Program in Mediation- 4/29-5/5

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$1,250 (Includes all course materials)

  • Refund policy:
    • 100% refund if you withdraw from a class five or more business days before the class starts.
    • A course voucher for 50% of the course fee if you withdraw four or fewer business days from the start date.
    • There are no refunds once a class begins.
  • Gi BillGI Bill Benefits: This program is currently approved for use of GI Bill Benefits. To use your U.S. Department of Veterans Affairs (VA) Benefits, please contact USM Veterans Services at / 207-780-4826 after you have registered for the certificate program. You can register online, over the phone, or in person.

    Learn more about our other approved veteran certificate programs.


Contact Hours/CEUs/CLEs:

40 contact hours/ 4.0 CEUs /16 CLEs credits including 3 Ethics credits. This course is approved by the Maine Board of Overseers of the Bar.



  • Diane Kenty Esq., is director of the court ADR program for the Maine trial courts, where she administers and serves on all statewide ADR rosters. She has mediated hundreds of cases over the last 15 years in a wide range of disputes, including commercial, family and divorce, small claims and community conflicts. Diane speaks and writes about mediation frequently and teaches the ADR survey course as adjunct faculty at Maine Law School. Formerly an attorney in private practice in Boston, she has volunteered as a consultant on mediation to the courts of Jordan and Odessa, Ukraine.

  • Willam Devane Logue ("Bill") teaches Negotiation and Representation in Mediation and is a Senior Fellow and Director of Training Programs at the Quinnipiac Law School Center on Dispute Resolution. He is lead faculty for the Center's 40‐hour mediation training. He contributed three chapters to the "Mediation Practice Book" published in 2001 by the Connecticut Bar Association and Quinnipiac Law School.

    Logue has been a mediator, facilitator, consensus builder, trainer and consultant since 1986. He mediates employment, workplace, commercial, construction, environmental, and other matters. Logue has led public policy consensus building work and facilitation on environmental, nuclear and hazardous waste, transportation and human service issues throughout the northeast. He has designed and led conflict resolution training programs for numerous organizations in the public and private sector.  

    Logue is past chair of the Connecticut Bar Association Alternative Dispute Resolution Section and past co‐chair of the Standing Committee on Dispute Resolution in the Courts. Logue is also a past president of the New England Chapter of the Association for Conflict Resolution. He has been appointed as a panelist on several state and federal neutral panels.

View more instructor biographies.

Professional Resources:

  • Maine Association of Mediators
    The Maine Association of Mediators is a member-run organization dedicated to educating the public as to the benefits of Alternate Dispute Resolution (ADR) and assisting its members with their professional development.