Telecommunications

About Telecom

Our commitment is to provide fast efficient service to the University Community. The Telecommunications department is located in room 4 Payson Smith Hall on the Portland campus and provides a variety of telephone services to all residence hall students, staff and faculty. You may also obtain the USM Card, the official University of Southern Maine identification card; at the Telecommunications Office. The USM Card is required to access certain facilities at the Portland and Gorham Campus. 

To REPORT telephone troubles, outages or service problems please call our TROUBLE LINE @ Ext: 4999 and leave your name, telephone number, location and a brief description of the problem. If requesting department long distance authorization codes, cellular phones service or a  cellular loaner phone, please print and complete the relevant form and fax/mail to our department. All forms are listed on our form page.

For NEW telephone services, or telephone technical services and/or telephone upgrades/accessories please use our on-line service request form to submit your request: SERVICE REQUEST FORM

For a complete list of Telecom Charges and Services click HERE

Campus Directory Information can also be UPDATED using our ON-LINE Directory Update Form, which can be submitted electronically once completed. This service is also accessible via our form page.

Storm Hotline Numbers
(207) 780-4800 or 800-800-4876 (press 1)

TTY
(207) 780-5034 or 800-294-0213

Information Center
(207) 780-4000

Should you have any questions  please contact the
Telecommunications Department at
(207) 780-4054/4000, fax (207) 780-4933 a or e-mail us at telecom@usm.maine.edu