Telecommunications
Faculty & Staff Phones
Auto Dial
The Auto Dial key allows a user to program a frequently used number on a key
for immediate dialing.
To Program
- Without lifting the handset, press the Auto Dial key.
- Enter number to be programmed followed by the auto dial key again.
Note: If the phone number you are programming is off campus, you must enter
9 first and if the number you are programming is long distance, your long distance
authorization code is required.
To use
- Lift the handset or press the directory number key.
- Press the Auto Dial key and the number is dialed automatically.
To Top
Call Forward
By activating the Call Forward key on your phone, your calls will ring at
another extension or go directly into your voice mailbox.
To Activate
- Without lifting the handset press the Forward key (flashing indicator)
- Enter the number where you would like your calls forwarded
- Press the Forward key again (steady indicator)
- To test, dial your own extension.
You may forward your calls to a non USM phone number or a cell phone. Be sure
to press 9 before entering the outside number.
To Cancel
- Press the Forward key (indicator goes off)
NOTE: To forward to the same number that was previously entered, press the
Forward key twice.
For Remote Call Forwarding see Voice Mail
To Top
Call Forward No Answer
After a preset number of rings (3,4, or 6), unanswered calls will be forwarded
to another extension or to a voice mailbox. This feature is programmed by Telecommunications.
To Top
Call Park
When a call is parked, it is placed on hold on an extension, but not on a particular
phone. The call is held in limbo and can be retrieved at any other telephone
in the system.
To Park a call
- Press the conference key.
- Dial 171 and enter the extension where you wish to park the call.
(If you do not enter the extension, the call will be parked on the extension
of the phone which answered the call).
- Press the conference key again.
To Retrieve a parked call
- Lift the handset on any phone in the system.
- Dial 172 followed by the extension that the call is parked on.
To Top
Call Pickup
A call ringing at an unstaffed extension in your call pick up group can be
answered from another telephone by pressing the call pick up key. Call pick
up groups are programmed by Telecommunications.
To Top
Conference
The Conference key may join up to six parties (yourself included) in a conference
call.
NOTE: The initiating party will be charged for all long distance calls
placed during the conference call (five simultaneous long distance calls are
possible).
- While on a call, press the Conference key.
- You will hear three quick tones followed by a dial tone and the first call
is put on hold.
- Dial the number of the next party to join the call. (For long distance calls,
be sure to dial 16 + authorization code + 9 + number)
- When the call is answered, you may talk privately.
- Press conference key again to join all parties.
- Repeat this procedure for up to six parties including yourself.
To Top
Intercom
Calls within your office can be placed by dialing two digit extensions. When
you receive an intercom call, your phone will ring once on your intercom line
and you may lift the handset to answer it. This key is programmed by Telecommunications.
- Press the Intercom key.
- Dial the two digit intercom number.
To Top
Last Number Redial
The last number you dialed will be automatically redialed
by pressing the key with your extension on it twice.
To Top
Message
The Message key is programmed by Telecommunications to automatically dial directly
into your voice mailbox.
To Top
Redial
You may press the Redial key during a call and the phone number you are connected
with will be stored on the redial key. Also, a phone number may be stored by
manually entering it.
1. Press the Redial key.
2. Enter the phone number.
3. Press the Redial key again.
To Top
Ring Again
This feature notifies you when a called party has completed their call and
hung up. Ring again only works when you receive a busy signal and the call is
an on-campus call. If you call someone on campus and get their voice mailbox,
the feature will not work.
- Press the Ring Again key when you dial a number and get a busy signal.
- Hang up
- When you hear the ring again tone, select a free line and press Ring Again
to automatically dial the number.
To Cancel
1. Press the Ring Again key.
To Top
Speed Calling
By assigning a phone number a speed call code, the number can be dialed by
entering it's one or two digit code.
To program
- Without lifting the handset, press the Speed Call key. (You will see a flashing
indicator beside the key)
- Enter a one or two digit speed call code that you wish to assign..
- Dial the number to be stored (remember "9" before the number for
off campus dialing).
- Press the Speed Call key again (Number is stored and flashing indicator
goes off).
To use
Lift the handset and press the Speed Call key followed by the speed call code.
To Top
Stored Number Redial
This feature is identical to Auto Dial except you may also program the stored
number during an active call. If during a call you realize that you will have
to call this number again just press the Stored Number Redial key and the key
is programmed with the number dialed. Later, when you want to dial that number
again, simply lift your handset and press the Stored Number Redial key and the
number is dialed automatically.
To Top
Transfer
There are two ways used for transferring calls and depending on which features
are programmed on your phone, will determine the method of transferring.
If you phone has a Transfer key
- While on a call, press the Transfer Key. (call is temporarily placed on
hold)
- Enter the extension you wish to transfer the call to and announce the transfer
in privacy.
- Press the Transfer key
- Hang up.
If your phone has a Conference key
1. Press the Conference key (this places the caller on hold).
2. Dial the number and announce the transfer in privacy.
3. Press the Conference key again, this will join all three parties.
4. Press the Release (RLS) key or hang up.
To Top
|
