Telecommunications, located in room 45 and 47 Payson Smith Hall on the Portland campus, provides a variety of telephone services to all residence hall students, staff and faculty. Telecommunications does not have office hours.

REPORT telephone troubles, outages or service problems to the University Technology Service Center at Ext. 4029. The UTSC will create a ticket and send it to Telecommunications. After hours, please leave your name and phone number, location (building and room number) and a brief description of the problem.

If requesting department long distance authorization codes,  please complete the relevant form. All forms are listed on our form page.

For NEW telephone services, or telephone technical services, telephone upgrades/accessories, and data installations & activations,  please use our on-line Work Order RT form located on our Forms Page.

All Cell Phone related information can now be found with Campus Card and Cellular Services.


Work Orders (RT)

Log in to UTSC (University Technology Service Center) Request Tracker (RT) for all work orders including, but not limited to, moving/installing phone and computer lines, installing new jacks (phone and/or data), ordering headsets, adding voice mail, making changes to menus, ordering handset/base cards and upgrading phones.

Once you have logged into RT, please make sure to include your chartfield combination and a detailed request for services in the "Describe the issue below" box.

Login to RT

Phone Charges