University Health and
Counseling Services
Frequently Asked Questions
Are the counseling sessions free?
Students are eligible for up to 12 free sessions as long as
they are registered for six credits
Where are the counseling offices located?
106 Payson Smith in Portland
110 Upton Hall in Gorham.
Counseling is offered at LAC one day per week.
Please call
753-6500 for information
What hours are the counseling offices open?
Monday though Friday, 8am to 4:30pm. Emergency consultation
is offered after hours, however this is not a hotline. If
you need to have an in-depth conversation with a counselor
after hours you can call the local HELP line at either 774-HELP
or 1-888-568-1112
Is counseling confidential?
Yes. Counseling is confidential with the exceptions that follow:
if there is indication of harm to self or other; if there
is indication of abuse to a child or an incapacitated elder;
or if the court subpoenas the record
How do I make an appointment?
Call 780-4050 and our administrative staff will schedule you with a counselor
as soon as there is an appointment available
How long will I have to wait for an appointment?
Appointments will be scheduled as soon as there is an opening.
At our busy times students may have to wait for up to three
weeks for an initial appointment. If there is an emergency,
our associates will see to it that an appointment is scheduled
that same day
Who will my counselor be?
Counseling services is staffed by three psychologists, two
clinicians and several doctoral or master’s level interns.
You will be scheduled with the first person who has an available
appointment unless you have a specific request to see a woman
or man, therapist of color, staff person or intern
What if I don’t feel like my counselor is a
good fit for me?
You can transfer to another counselor
Is there a GLBTQ counselor on staff?
All staff are Safe Zone trained
Am I eligible for couples counseling even if my partner
is not a student at USM?
Yes
Can counseling services provide me with medication?
No, but we can facilitate a referral to University Health
Services who will provide a medication evaluation, and possibly
medication
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