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Updated: 1 hour 28 min ago

Networkmaine Maintenance - Augusta 05/30/2018 05:00 am

Fri, 2018-05-25 14:02
Where: Augusta
Start: 05/30/2018 05:00 am
End: 05/30/2018 07:00 am
Scope: UMA Campus

Summary:
During the maintenance window we will be migrating the UMA campus uplink to the new optical equipment.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - UMaine Farmignton Campus 05/27/2018 05:00 am

Fri, 2018-05-25 14:00
Where: UMaine Farmignton Campus
Start: 05/27/2018 05:00 am
End: 05/27/2018 07:00 am
Scope: Loss of network access in the following buildings:

Summary:
Scott North
Scott South
149 Quebec
115 South
101 South
114 Prescott
Honors
Fitness Center
Merrill
Preble
Brinkman
Admissions
Facilities
Franklin
Starbird
Mantor
Public Safety
Look House
Olsen
Church
Ricker Addition
Roberts
Education
Ferro
Franklin

The network access switches are being upgraded with newer software. Downtime will be about 15 minutes but full slot is reserved.

Networkmaine Contact Info:
NOC 581-3587 [...]

Networkmaine Maintenance - Bangor 05/30/2018 05:00 am

Fri, 2018-05-25 13:57
Where: Bangor
Start: 05/30/2018 05:00 am
End: 05/30/2018 07:00 am
Scope: MaineREN Sites

Summary:
We will be migrating sites to a new router. The following sites will see a brief outage during the maintenance window:

Eastern Maine Development Center
Hancock County Office
MPBN - Aug/Lewn/Portland
College of the Atlantic
Bates
State of Maine

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - USM 05/30/2018 05:00 am

Fri, 2018-05-25 10:25
Where: USM
Start: 05/30/2018 05:00 am
End: 05/30/2018 07:00 am
Scope: Loss of network connectivity

Summary:
Upgrades were postponed this past week due to other higher priority work as well as questions about the new firmware's stability. Firmware upgrades will move forward on network switches which will cause loss of connectivity for the following buildings: [...]

Re: Networkmaine Maintenance - UMF 05/23/2018 05:00 am

Wed, 2018-05-23 06:52
This maintenance has been completed.

On Mon, May 21, 2018 at 10:27 AM, Lucas Wood wrote:

> Where: UMF
> Start: 05/23/2018 05:00 am
> End: 05/23/2018 07:00 am
> Scope: UMF Campus and MaineREN Sites
>
> Summary:
> During this maintenance window we will be migrating sites onto new
> optical hardware. The following sites will see a brief outage:
>
> UMF Campus
> Franklin County Coop Ext
> Wilton Free Library
> Farmington Library
> MPBN-Portland
>
> Networkmaine Contact Info:
> NOC 581-3587
>
> Local/Campus Contact Info during this window of work:
> [...]

Re: Networkmaine Maintenance - Emergency Maintinance UMaine Orono Campus 05/23/2018 05:00 am

Wed, 2018-05-23 05:28
Maintenance Complete

On Tue, May 22, 2018 at 2:04 PM, Joseph Patenaude wrote:

> Where: Emergency Maintinance UMaine Orono Campus
> Start: 05/23/2018 05:00 am
> End: 05/23/2018 06:00 am
> Scope: Aubert Hall 2nd Floor
>
> Summary:
> We will be reverting the software version on the switch that
> provides access to the 2nd floor of Aubert Hall in an attempt to avoid
> issues during operation.
>
> Networkmaine Contact Info:
> NOC 581-3587
>
> Local/Campus Contact Info during this window of work:
> NONE / Unknown at this time
>

Re: Networkmaine Maintenance - EMERGENCY MAINTENANCE: UMF 05/22/2018 10:00 pm

Tue, 2018-05-22 22:45
This maintenance has been completed.

On Mon, May 21, 2018 at 10:20 AM, Lucas Wood wrote:

> Where: EMERGENCY MAINTENANCE: UMF
> Start: 05/22/2018 10:00 pm
> End: 05/22/2018 11:00 pm
> Scope: MaineREN Sites
>
> Summary:
> During the maintenance window we will be troubleshooting a fiber
> link between Bethel and Farmington. The following sites may see degraded
> network connectivity:
>
> UMF Campus
> Franklin County Coop Ext
> Wilton Free Library
> Farmington Library
> MPBN-Portland
>
> Networkmaine Contact Info:
> NOC 581-3587
>
> Local/Campus Contact Info during this window of [...]

Re: Orono campus network issues

Tue, 2018-05-22 19:36
The issues affecting the Orono campus have been resolved at this time, and
all services have been restored to normal operation. The cause of the
issue appears to be a newly discovered bug in the most recent Cisco code,
with no update currently available. We are working with Cisco to obtain a
software fix, however in the meantime we have deployed mitigating
configuration changes across the campus network to avoid triggering the
bug. Should the issue persist despite these efforts, it may be necessary
to revert to an older software version through an emergency network
maintenance. [...]

Re: Orono campus network issues

Tue, 2018-05-22 17:34
The current issues being experienced at the Orono campus appear to be due
to a new code release on many of the network switches that is causing
problems in some configurations. The reason this problem is currently
restricted to Orono is due to the recent campus power outage, which
prematurely triggered an upgrade to this affected code version. Work is
currently under way to address this issue at Orono, as well as to prevent
an unplanned code update to this version at other locations. [...]

Orono campus network issues

Tue, 2018-05-22 16:06
There is currently an ongoing network issue affecting portions of the Orono
campus. At present the buildings currently or recently affected are:
Aubert, Bennett, Boardman, Bryant Global Sciences, Neville, Nutting,
Shibles, Somerset, Rogers. symptoms would be partial or complete loss of
network connectivity in these buildings, depending on the severity at each
location. Work is ongoing to determine the cause and correct the issue,
and some of these buildings already have had service restored. [...]

Networkmaine Maintenance - Emergency Maintinance UMaine Orono Campus 05/23/2018 05:00 am

Tue, 2018-05-22 14:04
Where: Emergency Maintinance UMaine Orono Campus
Start: 05/23/2018 05:00 am
End: 05/23/2018 06:00 am
Scope: Aubert Hall 2nd Floor

Summary:
We will be reverting the software version on the switch that provides access to the 2nd floor of Aubert Hall in an attempt to avoid issues during operation.

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - UMF 05/23/2018 05:00 am

Mon, 2018-05-21 10:27
Where: UMF
Start: 05/23/2018 05:00 am
End: 05/23/2018 07:00 am
Scope: UMF Campus and MaineREN Sites

Summary:
During this maintenance window we will be migrating sites onto new optical hardware. The following sites will see a brief outage:

UMF Campus
Franklin County Coop Ext
Wilton Free Library
Farmington Library
MPBN-Portland

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Networkmaine Maintenance - EMERGENCY MAINTENANCE: UMF 05/22/2018 10:00 pm

Mon, 2018-05-21 10:20
Where: EMERGENCY MAINTENANCE: UMF
Start: 05/22/2018 10:00 pm
End: 05/22/2018 11:00 pm
Scope: MaineREN Sites

Summary:
During the maintenance window we will be troubleshooting a fiber link between Bethel and Farmington. The following sites may see degraded network connectivity:

UMF Campus
Franklin County Coop Ext
Wilton Free Library
Farmington Library
MPBN-Portland

Networkmaine Contact Info:
NOC 581-3587

Local/Campus Contact Info during this window of work:
NONE / Unknown at this time

Re: Networkmaine Maintenance - UMA Bangor College Center, Eastport Hall, and Bangor Hall. 05/20/2018 05:00 am

Sun, 2018-05-20 15:39
This maintenance has been completed.

On Fri, May 18, 2018 at 8:07 AM Ryan Paradis wrote:

> This maintenance start time will be pushed back until 1pm so that prior
> maintenances can be completed.
>
> On Fri, May 11, 2018 at 8:36 AM, Ryan Paradis
> wrote:
>
>> Where: UMA Bangor College Center, Eastport Hall, and Bangor Hall.
>> Start: 05/20/2018 05:00 am
>> End: 05/20/2018 09:00 am
>> Scope: Campus wide service disruption
>>
>> Summary:
>> Routine software upgrade on UMA Bangor campus core. Services will
>> be unavailable for up to 45 [...]

Re: Networkmaine Maintenance - Fort Kent 05/20/2018 06:00 am

Sun, 2018-05-20 08:51
This maintenance is complete.

Steven DeProfio
Network Engineer
Networkmaine
207-581-3542
University of Maine System
45 Payson Smith Hall
Portland, ME 04104

On Wed, May 16, 2018, 10:22 AM Steven DeProfio wrote:

> Where: Fort Kent
> Start: 05/20/2018 06:00 am
> End: 05/20/2018 09:00 am
> Scope: Loss of network connectivity
>
> Summary:
> We will be performing routine software upgrades on various network
> switches, this will cause network services to be unavailable for 30-60
> minutes in the following buildings:
>
> Armory building
> Blake
> Haenssler
> Madwaska
> Nowland
> Physical Plant
> [...]

Re: Networkmaine Maintenance - UMA - Augusta 05/20/2018 06:00 am

Sun, 2018-05-20 08:51
This maintenance is complete.

Steven DeProfio
Network Engineer
Networkmaine
207-581-3542
University of Maine System
45 Payson Smith Hall
Portland, ME 04104

On Wed, May 16, 2018, 10:27 AM Steven DeProfio wrote:

> Where: UMA - Augusta
> Start: 05/20/2018 06:00 am
> End: 05/20/2018 09:00 am
> Scope: Loss of network connectivity
>
> Summary:
> We will be performing routine software upgrades on various network
> switches, this will cause network services to be unavailable for 30-60
> minutes in the following buildings:
>
> Arts building
> Gannett Hall
> Katz - tech support
> Maine Instrument [...]

Networkmaine Maintenance - USM 05/23/2018 05:00 am

Fri, 2018-05-18 08:42
Where: USM
Start: 05/23/2018 05:00 am
End: 05/23/2018 07:00 am
Scope: Loss of network connectivity

Summary:
Firmware upgrades on network switches will cause the following building:

25 Bedford St
92 Bedford St
94 Bedford St
98 Bedford St
102 Bedford St
106 Bedford St
118 Bedford St
39 Exeter St
45 Exeter St
47 Exeter St
49 Exeter St
55 Exeter St
59 Exeter St
228 Deering Ave
Campus Center
Portland Heat Plant
Law Building
Luther Bonney
Wishcamper [...]

Re: Networkmaine Maintenance - UMA Bangor College Center, Eastport Hall, and Bangor Hall. 05/20/2018 05:00 am

Fri, 2018-05-18 08:07
This maintenance start time will be pushed back until 1pm so that prior
maintenances can be completed.

On Fri, May 11, 2018 at 8:36 AM, Ryan Paradis
wrote:

> Where: UMA Bangor College Center, Eastport Hall, and Bangor Hall.
> Start: 05/20/2018 05:00 am
> End: 05/20/2018 09:00 am
> Scope: Campus wide service disruption
>
> Summary:
> Routine software upgrade on UMA Bangor campus core. Services will
> be unavailable for up to 45 minutes during this window.
>
> Also part of this maintenance will include upgrading connections to
> Eastport and Bangor Hall.
>
> [...]

Re: Incoming call service issue

Thu, 2018-05-17 16:52
This issue is now resolved. We are continuing to work with the service
provider, Otelco, to determine a root cause.

--

Incoming call service issue

Thu, 2018-05-17 15:17
There is currently a service outage with one of our telephone service
providers, Otelco, that is causing issues receiving calls for some users of
the UMS telephony services. Outgoing call service should be unaffected.
This issue primarily impacts University centers and cooperative extension
locations. This outage is due to a problem on the providers internal
network, and due to the nature of it we are unable to work around the
problem on our side. [...]

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