Academic Support Services
Advising offers USM students an integrated approach to academic advising and career development. Advisors provide academic advising and early career planning assistance to support the development and achievement of students' educational and career goals. During their first semester at the University, following orientation and initial registration, students are assigned a professional advisor and a faculty academic advisor within their respective academic departments. Professional and faculty academic advisors work in partnership to support and encourage a student’s success throughout their academic career. Students are encouraged to maintain close contact with both advisors.
Students who have not declared a major are provided a professional advisor from Advising. Advisors assist students in the development of educational and early career goals as well as the selection of an appropriate major. Students should be ready to declare a major before completing sophomore status at the University. Once students declare their major they will also be assigned a faculty academic advisor.
Students admitted conditionally will be advised by a professional advisor from Advising. Students accepted on a conditional basis will have a personalized Academic Plan. This year-long plan includes a developmental approach to advising, courses to strengthen academic performance, and carefully selected course schedules. Upon completion of the requirements of the academic support plan, students are transitioned from conditional status.
Professional advisors are available to students who have not been admitted to the institution and are taking courses on a space-available basis.
The USM Early Study–Aspirations Program offers opportunities for high school students to take college courses to enrich their high school experience. The program is designed to help students supplement, not supplant, the academic program of the high school. Academic requirements must be met, and permission from high school and parent(s) is expected. Financial assistance is available. For more information call (207) 780-5670.
Students who have questions regarding general academic policies and procedures, as well as about other aspects of University programs, are encouraged to contact Advising in 137 Luther Bonney Hall on the Portland campus (780-4040), 119 Bailey Hall on the Gorham campus (780-5652), and 119 Lewiston-Auburn College on the Lewiston campus (753-6500).
Community Engagement And Career Development
The Office of Community Engagement and Career Development (CECD) helps prepare students for life, work, and citizenship through career development, service learning, internships, and other community-based learning opportunities. The CECD serves as a catalyst for university and community partnerships that enhance student learning and benefit our communities. The office also serves as the portal for community organizations and businesses interested in collaborating with USM by hosting internships and service opportunities and helping students prepare for employment.
The CECD offers career services through individual appointments, regularly scheduled workshops, and courses for credit. We maintain a comprehensive electronic recruiting system available to all USM students seeking employment. Students receive career assistance ranging from resume review to managing public profiles on job search sites to preparing for job interviews.
Students receive assistance in finding both academic, for-credit, and paid internships. Most academic programs at USM offer internships for academic credit. The CECD maintains a current list of these and other academic internship opportunities, assists students upon request with placements for their academic internships, manages authorizations for out-of-state internships, and provides general support to academic programs that offer course-based internships. We assist students with securing paid internships through our career development services and our electronic recruiting system.
Community service is an opportunity for students to gain valuable experience, pursue passions and interests, and give back to the community. USM offers a wide range of service-learning courses in which students receive academic credit as they work with faculty and community organizations to address community-identified needs. Most majors offer service-learning courses, but service-learning courses may also be completed as part of a student’s elective courses. The CECD assists students with selecting appropriate service-learning courses, assists with service-learning placements on request, and provides general support to faculty and programs which offer service-learning courses.
The CECD maintains an active list of volunteer opportunities for students who want to contribute to their communities but who wish to do so outside of the context of an academic course. USM students provide hundreds of hours of such service each year. The CECD assists students with finding appropriate volunteer opportunities based on the student’s interests and priorities.
For more information on career services, internships, service learning, or volunteerism, visit the Community Engagement and Career Development website.
University Libraries: Centers of Learning, Research, Writing, and Technology
The University Libraries provide a full range of resources and services in person and virtually. The Libraries are open long hours and are conveniently located on each of USM's three campuses (Gorham, Lewiston-Auburn, and Portland). The Libraries offer a range of comfortable spaces for studying, group work, and assistance. Find out more at http://usm.maine.edu/library.
Learning Commons at Glickman Library (2nd Floor) and Gorham Library offer research and writing help, learning assistance, group study rooms, and computers and technology support. Similar services are offered at the Lewiston-Auburn Library Information Commons. Find out more at http://usm.maine.edu/learningcommons.
- Circulation (laptop checkout)
- Rapid Interlibrary Loan (ILLiad)
- Information and research instruction and assistance
- "Chat with a Librarian" service
- Student computers, full wireless access, printing and scanning
- Research and instruction guides and tutorials
- Tutoring in math, writing, ESOL
- Tutoring in technology assistance
- Course reserves
- Group study rooms
- Over 240 library databases, most offering full text options
- Access to over 35,000 electronic journals via our databases with most articles available in full text
- URSUS Catalog access to 375,000 books supplemented by more than 1.5 million print titles held in the libraries of the other campuses of the University of Maine System, the Maine State Library, and the Bangor Public Library with two or three day intercampus delivery
- E-Books, audio books, streaming videos, and DVDs
Find out more at http://usm.maine.edu/library/collections.
The University Libraries also include two special collections:
The Osher Map Library and Smith Center for Cartographic Education is the only separately established history of cartography library in northern New England. The cartographic collections contain fine examples of original maps, atlases, geographies, and globes spanning the years 1475 to the present, augmented by a 4,000-volume reference collection of related works. Find out more at http://www.oshermaps.org.
Special Collections consists of a rare books and manuscripts collection, the University Archives, and the Jean Byers Sampson Center for Diversity in Maine. Find out more about the various special collections at http://usm.maine.edu/library/specialcollections.
The Computing Services departments provide a variety of technology support services to students, faculty, and staff at the University.
Computer labs for general student use are located on the Gorham, Lewiston-Auburn, and Portland campuses and in the University Libraries. The computer labs have Microsoft Windows and Apple Macintosh computer systems and academic software applications. Black and white or color printing is available for a nominal fee using the USM Card. Computer classrooms are available on all three campuses for class activity periods.
Resident students are provided an Internet connection in each room as part of their room package. The ResNet program, located in Upton Hall, Gorham, assists with setup and maintenance of the resident student computers on a walk-in and appointment basis. A walk-in and call-in Help desk, located in Luther Bonney Hall, Portland, assists all faculty, staff, and students with computer problems, including some common University login, email, and Internet problems. Assistance can be requested by phone at 780-4029, by email at firstname.lastname@example.org, or on the Web at http://usm.maine.edu/computing. The Campus Computer Store, located in Luther Bonney Hall, Portland, sells computers and accessories at educational discount rates to faculty, staff, and students. In addition, discounted high speed Internet service from Time Warner is available to faculty, staff, and students.
More information about any of the services offered by Computing Services can be found at email@example.com.
Instructional Technology and Media Services
The Instructional Technology and Media Services (ITMS) Department provides classroom and instructional technology support for the academic programs of the University. This support includes group or individual sessions on instructional applications of technology in Portland, Gorham, or Lewiston-Auburn.
Other services include the delivery and maintenance of classroom equipment on all three campuses. The Department maintains a collection of non-print materials, with electronic listings available on the USM website (http://usm.maine.edu/itms). ITMS staff are available to help with the rental of materials for classroom use.
Offices are located at 232 Luther Bonney Hall in Portland, (207) 780-4280, 3 Bailey Hall in Gorham, (207) 780-5356, and LAC Library Commons in Lewiston-Auburn, (207) 753-6540.
The Office of Academic Assessment oversees various testing programs: USM's Mathematics Placement Program (e.g., Accuplacer Math Tests) for incoming and transfer students, exams for those in distance-education programs, and several certification and national exams (e.g., Miller Analogies Test, GRE Subject Tests, LSAT). Students are encouraged to contact the Testing Room (Rm 240 Luther Bonney Hall, 780-4578) for questions about tests, or visit the assessment website for test registration and schedules at http://usm.maine.edu/assessment/testing.
In addition, the Office of Academic Assessment administers and manages the Electronic Course Evaluation (ECE) each semester and conducts institutional student surveys on an annual basis. The Office also assists departments in assessing courses and programs, and provides technical support to the faculty. For questions about any of the above, please contact the main office of Academic Assessment, located in Rm 628 Law Building (207) 780-4383, or see website: http://usm.maine.edu/assessment.
The Disability Services Center (DSC) provides a wide range of services to qualified students with sensory, mobility, physical, psychological, cognitive, learning and attention disabilities enrolled in USM credit- and non-credit-bearing courses and programs. Contact the DSC for information regarding particular needs. Documentation may be required. The office is located in 242 Luther Bonney Hall, Portland; (207) 780-4706 or TTY (207) 780-4395 or visit our website: http://usm.maine.edu/dsc.
Learning Assistance and Tutoring: The Learning Commons
The Learning Commons at University Libraries supports students in achieving their academic goals at USM. Designed as a collaborative learning environment, it is an ideal place to meet with other students, consult with a librarian or tutor, or work with a faculty member. The Learning Commons offers guidance with the research and writing process, ranging from the navigation of hundreds of available articles and databases to the review of the final draft of a paper. Students can access free tutoring in multiple subject areas, with an emphasis in writing and math. The Learning Commons also provides students opportunities to discover and practice learning strategies in order to maximize academic time on task.
At The Learning Commons, students can:
- Work with a Reference Librarian
- Participate in individual
- Group tutoring sessions
- Attend workshops
- Receive assistance with technology needs
- Work alone or with other students in a relaxed, appealing environment
Our spaces include movable tables and chairs, semi-private study pods, small group study rooms, and comfortable seating options. Students can use one of the many available computers or bring their own laptop, with wireless printing on site. The Portland location includes a small recording studio with a video camera, lighting, sound-proofed walls, and a computer for editing audio and video files.
The Learning Commons is located on the first floor of the Library in Bailey Hall on the Gorham campus, as well as on the second floor of the Glickman Library on the Portland campus.
Phone: (207) 780-4228