During these unprecedented times, UMS IT has taken precautionary measures to protect the USM community. For the safety of our staff as well as our community, IT will be assisting customers remotely whenever possible and scheduling appointments for instances that require onsite assistance. Contact 207.780.4029 to schedule an appointment for dropping-off or picking-up a computer.
USM IT wants to assure you we are doing all we can to assist faculty, staff, and students.
How to Reach Us
- Email: firstname.lastname@example.org
- Phone: 207.780.4029
- Submit a Ticket: Form to Submit an IT Support Ticket
- Additional Information: UMS IT Support Help Desk
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Tools Resource Guide
As routine academic functions and business operations have been impacted due to the COVID-19 pandemic, this resource guide serves to inform members of the UMS Community on services and options to complete work from off-campus.
Need assistance purchasing hardware and equipment?
Need assistance with university online or offline access?
What is "ZoomBombing"?
You may be aware of the term "photobombing"; Zoombombing is the newest hack where uninvited guests gain access to a Zoom meeting ID and attempt to disrupt the session. The good news is that it is easy to prevent Zoombombing with a few simple strategies including using Waiting Rooms, securing meetings with a password or restricting access to only authenticated users. For details on how to use these measures, please visit "What Can I Do To Prevent Zoombombing?".