Center for Technology Enhanced Learning

Blackboard Video and Audio

Trouble viewing ITV Class Capture?
Workaround for "ITV Streaming Hang"
ITV Streaming Issues
Copyright Concerns | UMaine System Copyright Libguide

How to get video content into your Blackboard site

You have many alternatives available to insert video content into your site. Keep in mind that video files are quite large and can crowd your Blackboard Course Quota to the point where your course becomes difficult to export. For this reason, we recommend that you keep your videos on the Media Server or a streaming video server.

  1. If your video is short, you can upload it directly to your course. Recommended format: Quicktime.
  2. You can upload video to YouTube,, iTunesU, or one of countless video sharing sites. You would then insert an external link to the video into your course.
  3. You can bring documentaries or educational videos to CTEL and we can get them encoded to a streaming server, and will provide you with a URL for your site. Please allow a week from the time the videos are in our hands in Portland.
  4. The library can upload video to electronic reserves. (Speak to someone at the circulation desks.)
  5. Theatrical Films can be made available through the Off-Campus Library Service

Various video format support links:

Videos supported by and/or encoded by CTEL / University College

  • Documentary/Educational streaming video -- Format: Quicktime (Streaming)
  • Theatrical films -- Format: Silverlight (Streaming)
  • ITV Class Captures -- Format: Flash/WMV (Streaming) trouble viewing?
    (Instructions for students) (Windows/IE Only; No Macintosh)
  • Podcasts -- Format: usually Quicktime (Download)
  • Screencasts:
    • Camtasia -- Format: usually Flash or Quicktime
    • Screenflow and Snapz Pro -- Format: Quicktime

Note: Because many mobile devices do not support Flash media, Quicktime would be a preferred format for content you want your students to access through these devices.

Getting Quicktime (Windows and Mac) Quicktime Support

Quicktime Streaming Errors article
Watching Quicktime movies behind a firewall.

Getting Flash (Windows and Mac) Flash support

Getting Silverlight (Windows and Mac) / Support
support available only for install and uninstall issues

Windows Media Player FAQ's

Getting Windows Media Player for Macintosh

Accessing Streaming Quicktime Content on IE8

If clicking the link to the streaming media opens Windows Media Player, the video will not play. Streaming Quicktime media needs to be played either with a Quicktime plugin for your web browser, or the Quicktime Player.

Make sure that you have Quicktime installed and up to date:

If Windows Media Player opens upon clicking a Quicktime video link, right click the link and save to your computer. The resulting download is a small Quicktime pointer file that references the full video file on the streaming server. Open the downloaded file with Quicktime Player to view the content.

If you get a security warning indicating there is both secure and non-secure content on the page, click "No" on the dialog to open the video content. Clicking "Yes" will not properly display the video.

Media Server Access:

Your Department head must contact USM Computing to Request Web Server Access.  They can do so by emailing, calling ext. 4029 or going directly to Computing located in Luther Bonney Hall.

They should request access to and state that it is for storing media files for an online course.

Once you have space on the server, you can use Fetch or Filezilla to upload files.

Audio Content

The most accessible form of audio content is an mp3. This format also provides the best compression for easy downloading for your students. As with video, we recommend that if you are going to have several audio files or files of significant length, you upload them to the media server to conserve space in your Blackboard site.

We highly recommend Audacity - a free program you can download from Sourceforge. Audacity files can be exported to .mp3 and loaded to your site directly or to the media server for connection through a URL. Here is a brief video tutorial on using Audacity.