Center for Technology Enhanced Learning

Faculty Blackboard Support

Online Resources 

CTEL Blackboard Quick Guide

This short guide has some of the most common questions we receive about using Blackboard. Taking a quick look at this before picking up the phone, or typing an email for support may save you a lot of time! Find out how to make your course available, see what your course looks like to your students, learn how to copy your course, and more.


First-Time Course Setup Guide

Want to use Blackboard for a course, but don't know what to do first? Use this guide along with the Blackboard Quick Guide to get started.


Blackboard's Official Help Site

This is Blackboard's own help and support page for their products.


Blackboard Video Tutorials

A YouTube channel with a large selection of video tutorials on using Blackboard.


Information Technology's Blackboard Support Site

The University of Maine System's IT department maintains a support page for Blackboard. It contains some important UMS-specific policy and process information regarding Blackboard.


Blackboard Help for Students

Distribute the above link to your students if they need assistance with Blackboard.


Additional Assistance

For technical issues or questions regarding Blackboard:

US:IT Tech Support



For consultation on adapting your coursework to Blackboard:

Center for Technology Enhanced Learning

(207) 780-5072