Cutler Institute

Workforce and Organizational Improvement

We work with state leaders and program managers to develop training initiatives and workforce reforms designed to build, strengthen, and educate the pool of workers who provide services and supports to adults with disabilities and older adults in the community.   

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Maine’s Direct Service Workers Training Program

Recently, we worked with the Maine Department of Health and Human Services to develop an innovative training program that streamlines training and credentialing for direct service workers across three programs serving three different populations (older adult and adults with disabilities, adults with developmental disabilities, and adults with mental illness).  The Direct Service Workers Training Program is a competency-based core curriculum supplemented by specialized modules for each type of worker.  The curriculum has been further enhanced to include continuing education courses on personal safety on the job, an introduction to substance abuse, dementia, brain injury and infection control and prevention. 

Mental Health Rehabilitation Technician (MHRT) Certification Program

We serve as the home to Maine’s competency-based certification program for three types of community mental health professionals, including those providing direct support, case management and rehabilitation, and crisis resolution services.  We develop competency frameworks, assess worker qualifications, and partner with a wide network of mental health providers and academic institutions with a goal of preparing a workforce that provides services that reflect best practice.