Peter Watson has directed the National Child Welfare Resource Center for Organizational Improvement (NRCOI) since 2004. He has extensive management, research, and child welfare policy experience and has provided technical assistance to numerous states and agencies. Much of his work focuses on helping agencies develop and implement continuous quality improvement (CQI) systems to improve practice and overall outcomes for children and families. In particular, he has worked closely with states to define and implement systemic program improvement initiatives and measurement strategies and tie them to key leadership priorities. He also has conducted and facilitated numerous national, regional, and state training sessions and presentations on a variety of topics, including CQI, organizational change, strategic planning, and adaptive leadership approaches.
Prior to joining NRCOI, Peter served as the Director of Quality Assurance at the Massachusetts Department of Social Services (DSS). In that role, he managed DSS’s research, training, policy and foster care review units, and he also served as the project manager for the development and implementation of DSS’s new management information system, known as FamilyNet. Earlier in his career, he focused on the research side of human services through his work with several evaluation research firms in Washington, D.C.
- Master of Public Policy, John F. Kennedy School of Government, Harvard University.