Office of Marketing and Brand Management

Website Service Request

The University of Southern Maine (USM) website is our #1 recruitment tool, leading prospective students of all ages from the beginning stages of the college search process through to application and enrollment. We use the USM website to communicate with prospective and current students, alumni, donors, and the community.
 

Request Type

When you submit your request, the web marketing team will contact you to answer your question or to establish the schedule for the content update. Here are the typical response times and schedules:

  • Report a Problem
    We will respond within 1 business day to discuss the issue and establish a solution plan.
  • Request New or Updated Web Content
    Please allow 1–2 business days for us to respond to your request. See the Web Content Process.
  • Request a New Subsite
    Please allow 2–3 business days for us to respond to your request. Creating a new site is a collaborative project which can span several weeks to months.
  • Ask a Question
    Please allow 1–2 business days for us to respond to your request.
  • Other Service Request
    Please allow 1–2 business days for us to respond to your request.

Submit Your Request

Once you submit your request, the web team will be in touch.
 

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