Website Service Request
The University of Southern Maine (USM) website is our #1 recruitment tool, leading prospective students of all ages from the beginning stages of the college search process through to application and enrollment. We use the USM website to communicate with prospective and current students, alumni, donors, and the community.
Request Type
When you submit your request, the web marketing team will contact you to answer your question or to establish the schedule for the content update. Here are the typical response times and schedules:
- Report a Problem
We will respond within 1 business day to discuss the issue and establish a solution plan. - Request New or Updated Web Content
Please allow 1–2 business days for us to respond to your request. See the Web Content Process. - Request a New Subsite
Please allow 2–3 business days for us to respond to your request. Creating a new site is a collaborative project which can span several weeks to months. - Ask a Question
Please allow 1–2 business days for us to respond to your request. - Other Service Request
Please allow 1–2 business days for us to respond to your request.
Once you submit your request, the web team will be in touch.