Technical Services

Telecommunications installs and maintains all campus fax, phones and data lines. In order to provide prompt service it is essential to follow a few simple steps:

  • Always fill out an on-line Work Order Request Form.

  • Allow up to 10 working days for Telecommunications to complete your request. 

  • If you are having with your phone, please call 780-4029. 
    The HelpDesk staff will create a trouble ticket and forward it to Telecommunications.

  • For after hour troubles, leave your name, telephone number, location, and a brief description of the problem.

Work Orders (RT)

Log in to UTSC (University Technology Service Center) Request Tracker (RT) for all work orders including, but not limited to, moving/installing phone and computer lines, installing new jacks (phone and/or data), ordering headsets, adding voice mail, making changes to menus, ordering handset/base cards and upgrading phones.

Once you have logged into RT, please make sure to include your chartfield combination and a detailed request for services in the "Describe the issue below" box.

Login to RT

Phone Charges