Telecommunications

45-47 Payson Smith Hall
Payson Smith Hall Portland Campus

US:IT Networkmaine Telecommunications, located in Payson Smith Hall on the Portland campus, provides a variety of telephone services to all residence hall students, staff and faculty. Networkmaine Telecommunications does not have office hours.

To report telephone troubles, or new services, please go to www.umaine.edu/it. Once the page opens, click on the blue box, on the right, which reads "Report a Problem". Select the proper link for the form you want, complete and submit.  If you do not have internet access, please call UTSC at 4029 and they will create a ticket and submit it to Networkmaine Telecommunications. After hours, please leave your name and phone number, issue location (building, room number, phone, and jack number) and a brief description of the problem.

Work Orders (RT)

Log in to UTSC (University Technology Service Center) Request Tracker (RT) for all work orders including, but not limited to, moving/installing phone and computer lines, installing new jacks (phone and/or data), ordering headsets, adding voice mail, making changes to menus, ordering handset/base cards and upgrading phones.

Once you have logged into RT, please make sure to include your chartfield combination and a detailed request for services in the "Describe the issue below" box.

Login to RT

Phone Charges