Tourism and Hospitality

Krista Marvel M.B.A.

Lecturer

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Academic Degrees

  • M.B.A. in Hospitality Management, Johnson & Wales University
  • B.A. in Culinary Management, Le Cordon Bleu
  • A.S. in Patisserie and Baking, Le Cordon Bleu

Profile

“Shaping every memory that our guests have of us is the way we made them feel.”

Krista Marvel entered the hospitality industry fifteen years ago as a pastry chef.  In her first job, she managed a culinary operation at SeaWorld Parks and Resorts that made 100 dozen pastries per day for guests of the parks. She then moved on to direct the pastry department at Chateau on the Lake, the flagship resort of the John Q. Hammons Hotels & Resorts (at the time, the largest private independent owner and manager of upscale hotels in the U.S.). This work included collaboration with the Missouri Governor’s Mansion to help organize various state government functions.  From there, she opened her own café and bakery, developing the first weekly rotating menu in Versailles, Missouri to offer her hometown community the joys of seasonal produce and other locally sourced ingredients.

Embracing a lifelong love of coastal New England, she sold her café and moved to Maine in 2012, first working at Starwood Hotels (now Marriott International) and then the Makeready Hospitality Group. Through a variety of roles in guest services and event planning, she helped create customized guest experiences ranging from private corporate events to one-of-a-kind marriage proposals. Through these experiences, she has introduced thousands of out-of-state and international visitors to the natural beauty, local cuisine, and unique excursions that define Maine.

In parallel, she serves as Associate Professor in hospitality, tourism, and the culinary arts at York County Community College, where she built and chaired the Hospitality & Tourism Management program between 2017 and 2020. She teaches extensively, writing and delivering courses in business management, event planning, guest services, culinary arts, and innovation in hospitality. To this coursework, she brings a deep love for developing and inspiring the next generation of tourism professionals, hoteliers, managers, and business owners.

Krista holds professional certifications from the American Hotel and Lodging Association, American Culinary Federation, National Restaurant Association, and Online Learning Consortium.  Themes of her teaching philosophy were recently showcased in an article, “Create Team-Driven Chefs with Community-Focused Instruction,” written and published by Course Hero.