New parking system

Starting in June 2024, we're migrating our parking payment and permitting services from HonkMobile to ParkEngage. On June 20, new permit purchases can be made through ParkEngage. Get the details.

USM departments use the Validation Request Form to contact in regards to validations.

Phone: (207) 780-4718


Location: USM Parking Garage lobby (level 1 of the garage), 88 Bedford Street, Portland, Maine

Contacting us after hours: When the Parking Services Office is closed, please email Parking Services with any questions or concerns. Our response time is typically within the next business day.

For mobile payment assistance: 24/7/365 support is in the mobile app/online. Call 866-675-7337 or

Enforcement: Ambassadors patrol 24/7/365. Enforcement/citation/appeal support information can be found on QR code signage at each parking garage and lot for 24/7/365 support.

Please get in touch

To submit your questions, comments, or suggestions to the Parking Services Office, please complete this form.

Contact us