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Glickman Library walk-up HelpDesk
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8:00 AM – 6:00 PM
All hours
Luther Bonney computer lab
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8:00 AM – 6:00 PM
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Technology Support Center (Help Desk)
Change UMS Password (MyUSM, MaineStreet, Brightspace, Gmail)
Technology Tools & Resources
Head of department
Kim Tran
Associate CIO
Campus IT Officer - USM / Maine Law
(207) 780-4897
kimtran@maine.edu
Staff
Chris Brewer
Desktop Services Manager
(207) 780-4995
chris.brewer@maine.edu
Jerry Brokos
Technical Services Manager
(207) 780-4575
brokos@maine.edu
Richard Coffin
Software Support Specialist I
(207) 780-5013
richardc@maine.edu
David Fox
Desktop & Classroom Support Technician
(207) 753-6563
david.fox@maine.edu
James Kessler
Software Support Specialist I
(207) 780-4088
jkessler@maine.edu
Hilda Lopes
Computer Support Specialist
(207) 780-4506
hshelt80@maine.edu
Zachary Ouellette
IT Specialist CL2
(207) 780-4268
zachary.p.ouellette@maine.edu
Marisa Pettorini
Administrative Specialist II
(207) 780-4453
marisa.pettorini@maine.edu
Joseph Pooler
Desktop Services Technician
(207) 780-4017
joseph.pooler@maine.edu
Jennifer Smith
Help Desk Manager
(207) 780-5635
jennifer.smith@maine.edu
Jeffrey York
Desktop Services Technician
(207) 780-5536
jeffrey.york@maine.edu
