Service-Learning & Volunteering

COVID-19 eService-Learning Resources

eService-Learning Creates Feelings of Connection and Engagement to Course Content

The COVID-19 pandemic has impacted local, statewide, national, and international community organizations. Community partners are seeing record high utilization and have had to change the structure of their organizations on the fly.

Faculty at USM can relate to this rapid change of structure. Our institution has quickly moved traditional service-learning courses into an online format. Many faculty are now looking at ways that online teaching pedagogy can help students feel connected and engaged to the content in online courses. eService-Learning is one of the tools that educators can use to engage and retain students.

The Office of Service-Learning and Volunteering has compiled resources from across the world for you to review resources related to eService-Learning pedagogy.

The Office of Service-Learning and Volunteering At USM

The Office of Service-Learning and Volunteering are exploring hands-on ways that we can support faculty teaching eService-Learning courses during this time. Possible supports that our full-time Service-Learning and Volunteering Specialist can provide to faculty by request are listed below:

  • Provide best practices on using eService-Learning pedagogy in your course to connect and engage students

  • Create dialogue about assignments, projects, assessment you are developing as you are transition to an eService-Learning pedagogy

  • Brainstorm potential community partners for your course

  • How to facilitate dialogue with community partners to create fully online assignments

  • Provide 1-on-1 faculty professional development

  • Provide 1-on-1 student support or student group support to develop service-learning projects for assignments

  • Develop online training materials for your course

Please email the Service-Learning and Volunteering Specialist Tyler Kalahar at to set up a meeting time to discuss your eService-Learning needs.

National Campus Compact COVID-19 Resource Page

The national Campus Compact organization has pulled together a variety of resources for educators to review and is continuously updating their resource page daily. Many new faculty and staff professional development resources are being added rapidly to this site. Here are is a list of links to some current COVID-19 community based learning resources:

Link to Campus Compact COVID-19 Page


eService-Learning Research Literature and Resources

Compiled below are a list of recommended reaching on eService-Learning literature. Please click on each title to go to the PDF of each document.

Give Pulse's Community Engagement and Service-Learning in the COVID-19 Public Health Crisis Web Portal

E-Service-Learning: The Evolution of Service-Learning to Engage a Growing Online Student Population

Making a Difference Online: Facilitating Service-Learning Through Distance Education

Extreme Service-Learning (XE-SL): E-Service Learning in the 100% Online Course

Teaching and Learning Social Justice through Online Service-Learning Courses

Toward a Model of Experiential E-Learning

Community-Engaged Pedagogy in the Virtual Classroom: Integrating eService – Learning Into Online Leadership Education

“More Like a Real Human Being”: Humanizing Historical Artists Through Remote Service-Learning

Using eService-Learning to Practice Technical Writing Skills for Emerging Nonprofit Professionals

MAET Mini-MOOC on Remote Teaching

 Assessment, feedback, and evaluation

The Master of Arts in Educational Technology Program at Michigan State University is honored to support the amazing work that educators are doing around the world as they transition to a range of remote teaching contexts. Our Mini-MOOC on Remote Teaching focuses on high-priority, digestible topics with the intent of applying them to practice tomorrow.

Register Here

#coronavirussyllabus | a crowdsourced cross-disciplinary resource

An online Google Document list of readings, podcasts, and many other resources educators across the world related to COVID-19 have found. This is an active document. Faculty that are looking to incorporate COVIC-19 specific items from many disciplines into their curriculum will find great use from the resource.

Link to #coronavirussyllabus

Social Justice in the Time of Social Distancing

The Design Studio for Innovation has compiled a small PDF on teaching social justice in service-learning courses.

Link to Social Justice in the Time of Social Distancing

Teaching in Times of Crisis Document From Vanderbilt University

Whether local, national, or international in scope, times of crisis can have a significant impact on the college classroom. The students need not be directly related or personally involved to experience anxiety or trauma. While proximity (a local event) may lead to a more obvious impact on your students, the effects can be just as difficult based on “the sheer magnitude and scale (national events with wide media coverage)” and “the degree to which students are likely to identify with the victim(s) of the tragedy and feel like ’vicarious victims’” (fellow students, fellow women, fellow members of a group targeted by a hate crime, fellow Americans) (Huston & DiPietro, 2007, p. 219).

The resulting anxieties students—and teachers—bring into the classroom in response to a crisis can affect student learning, as documented by psychological, cognitive, and neuroscience research. 

This document was compiled in the aftermath of Hurricane Katrina and Hurricane Sandy. It has many transferable pieces of information to the COVID-19 crisis.

Link to Teaching in Crisis Document

Reflection Resources from The Center for Civic Reflection at Salisbury University and Pace University

The Center for Civic Reflection has put out discussion guides that we believe will be helpful to anyone looking for reflection prompts on these topics:

  • What is our responsibility as citizen's during a crisis?
  • Is a crisis a destructive force or an opportunity for renewal?

Link to citizen responsibility discussion resources

Link to crisis response discussion resources

How To Make Teaching Accessible for Everyone Online During the COVID-19 Pandemic

As universities declare class cancellations and mandate a shift to online teaching, instructors have the opportunity to design online course materials to be as accessible as possible from the beginning. This will also ensure that your course materials are accessible moving forward.

All of the below suggestions come from disability culture and community. Disabled people have been using online spaces to teach, organize, and disseminate knowledge since the internet was invented. Please recognize that the very types of remote access that universities now mandate for classrooms and conferences have been denied to disabled people. Please also recognize that disabled people have long engaged in refining methods for remote access to protests, classrooms, doctor’s offices, public meetings, and other events.

This webpage is a resource for faculty to review as they move online courses and maintain accessibility for everyone.

Link to How To Make Teaching Accessible for Everyone Online