Appeals will not be reviewed until all charges (with the exception of late fees) posted to a student account have been paid in full. Late fees will not be removed from accounts that have been sent to a collections agency. Approvals are generally only granted as one-time exceptions to late payment policy. Students will not be contacted if the appeal is granted. If approved, the credit can be viewed on MaineStreet. Students will be contacted via US Mail or official University e-mail if a request is not approved. Allow 2-3 weeks for review.