The mission of University Health Services (UHS) is to support and enhance the health and psychological well-being of the University of Southern Maine community through clinical services, student training, and outreach.

UHS is committed to providing supportive, excellent outpatient clinical care and wellness education to the University of Southern Maine student population. We collaborate with students to attain their personal wellness goals. In addition to managing acute and chronic conditions, we care for our students by initiating referrals as needed and collaborating with other departments on campus to best support our students. 

In addition, UHS strives to reach students who do not seek our clinical services. We attend and host several tabling events during weeks of welcome, orientation, and de-stress week. Look for us at pop-up events around campus. You can also follow us on Facebook or Instagram where we post on a variety of topics and occasionally have contests.

Diversity, Equity, Inclusion, Accessibility and Belonging (DEIAB) Statement

  • USM Health Services is sensitive and committed to intercultural diversity, equity,  inclusion and social justice.  We are committed to an active process of critical thinking and self-reflection to ensure that all students are treated fairly and competently to support positive health and well-being. 
  • Through our services and campus outreach activities, we strive to create environments in which  students and staff alike are treated with respect and valued across all differences. 
  • We acknowledge access to healthcare has historically been unequal in our country for minority groups and new arrivals. We strive to address those barriers through creating access and continuing education. 
  • Our hiring process is consistent with the University of Maine’s Affirmative Action Guidelines, Policy Manual – General Equal Opportunity – University of Maine System
  • Discrimination and harassment are not tolerated at Health Services 

If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report to Amie Parker, Director of Equal Opportunity, 5748 Boudreau Hall, Room 101, Orono, ME 04469-5754, 207-581-1226, TTY 711 (Maine Relay System) or equal.opportunity@maine.edu. 

Billing and Insurance:

Students coming in for health visits will be asked to provide us with a copy of their health insurance card. Insurance will be billed for each clinical appointment.  Students who have no insurance will not be denied services.  University Health Services offers a reduced payment or free care option for students who qualify.

*Not a comprehensive list of insurance providers accepted at University Health Services. Acceptance of insurance from a particular company does not guarantee coverage. It is the patient’s responsibility to contact their insurance company and verify coverage before services are rendered. Any co-pays, coinsurance, or other charges after insurance has paid is billed directly to the patient.

University Health Services does not accept payment for services rendered in the office. Any owed amount at check-out will be billed directly to the patient at the address provided by the insurance company. Self-pay patients will be billed to the address listed in MaineStreet. If you have questions about your bill, such as payment options, please contact the phone number located at the top of your bill.

Insurance Navigation:

Uninsured and worried about accessing healthcare? About to be dropped from your parent’s insurance plan and not sure where to go? Thinking about making a switch to a more comprehensive insurance plan? We got you! University Health Services can connect incoming students with a variety of options available to them and check one more thing off that pesky to-do list. Contact our office to speak to a member of our staff or see the links below to get started.

Insurance Navigation

Immunization Compliance:

Eligible students are required to comply with state law and provide proof of their immunity for specified vaccine preventable diseases.

IZ Compliance

Privacy:

Your visits to us are private and confidential.  None of your health information will be shared nor your records released without your written consent, except as required/allowed by law.

Notice of Privacy

Emergencies:

  • For a health-related emergency, dial 911
  • For a mental health crisis, dial 988 or 1-888-568-1112
  • For Campus Public Safety, dial (207) 780-5211

After-Hours/Off Campus Resources:

  • Maine Medical Center: 207-662-0111(Portland)
  • Maine Medical Center Urgent Care Plus: 207-662-0111 (Portland)
  • Northern Light Mercy Hospital: 207-879-3000 (Portland)
  • Planned Parenthood: 207-797-8881 (Portland)
  • Portland STD Clinic/PrEP Program: 207-874-8446 (Portland)
  • Greater Portland Health: 207-874-2141 (Portland)
  • Northern Light Mercy Walk-in Care: 207-535-1400 (Gorham)
  • Central Maine Healthcare: 207-795-2870 (Lewiston)
  • St Mary’s Urgent Care: 207-330-3900 (Lewiston)
  • Concentra Urgent Care: 207-784-1680 (Lewiston)
  • ConvenientMD Urgent Care: 207-517-3838 (Portland)  207-517-3800 (Westbrook) 207-571-7991 (Saco)